Enchantment Resort

The combination of the access and proximity to great hikes, the incredible site of the resort and its rooms, the amenities, and the luxurious treatment by the staff, and outstanding spa make this one of the best vacation resorts we have stayed at.

recently stayed at Enchantment Resort, and while the overall environment was decent, there were several aspects that left me disappointed. First, the bed setup in the room was very strange. The room itself was large, but the only bed was placed inside a closet, with the head of the bed directly facing the closet. Every time I lay down, all I could see when I looked up was the cabinet, which felt very claustrophobic and uncomfortable. This kind of setup is completely out of place for a luxury hotel. Additionally, the service at the hotel was extremely inefficient. From check-in, everything was very slow, and calling for a bellman always meant waiting at least 20 minutes, which was a huge waste of time. The hotel grounds are large, but walking around is quite inconvenient, and they don't offer any other transportation options, which felt very unthoughtful and inconvenient. I didn’t get a chance to experience any of the hotel’s other facilities, thanks to the room situation. Overall, I feel that the hotel’s service and facilities are not worth the price at all, and it certainly does not meet the standard of a luxury resort. This stay was quite disappointing, and I won’t be returning or recommending it to others.

I have loved this resort for years and decided to return for my birthday expecting to use the steam and sauna and hot tub at the spa. Tyhe rules have changed and now you have to have a current spa appointment and then you have an hour window on either side of your treatment time. The restaurants are full, so we ate in the small bar area. For the cost of this resort, I won't be back.

Disappointed for a luxury resort in a beautiful setting. Great food. Service is mixed. Some staff is great and some are indifferent to guest experience. Still here and three days of ants. Called multiple times and can’t get rid of ants in kitchen, bathroom or beds.

The Enchantment thoroughly lived up to its name! Seamless service. Idyllic surroundings. Great hiking, terrific food, unbeatable views. We fully realized how idyllic the resort was, when we ventured into the town of Sedona where it was congested, overly commercial, and generally hectic. If you are looking for an escapist vacation.. and who isn't, these days? - then this is the place for you!