Capella Singapore

Capella Singapore seems to offer everything, a convenient location within stone throw distance from the buzzling Sentosa attractions, as well as the possibility of a quiet secluded retreat. The booking was made through booking.com which led to some pre arrival confusion. One week before arrival, I received the courtesy email asking for arrival information, when replied, the hotel wrote back to say they cannot find my booking (why ask me to provide arrival information in the first place was puzzling), then I was advised to arrive after 3pm (after expressing my wish to arrive at 2pm), just to be told the night before, an earlier check in has been arranged for 1:15, and a polite request to arrive at 1:15 to avoid the crowd, which was a little too late for me to arranged. The actual arrival and check in however, was very smooth. We have booked a one bedroom Palawan Villa. The villas are arranged in circular fashion with the one bedrooms located in the inner most circle, convenient for reaching hotel facilities, but doesn't really offer much view as they are partially obstructed by the Two and Three bedrooms in front. The villa itself is well appointed, just as one would expect from a hotel of this standard. The sitting room, bedroom and bathroom are similar in size, and are arranged adjacent to each other in this order, the bathtub is located in a semi covered outdoor area with a rain shower. Due to the humid weather and the ocassion visits by the mosquitoes, the bath tube doesn't seem to be in much use and appeared slightly dusty. The amenities and facilities within the villa are immaculate, though the lay out of the bathroom with the 2 transparent doors for both the toilet and the shower makes it a little awkward for 2 grown adults (in our case, mother and daughter) to be in the same area at the same time. The open wardrobe at the back of the toilet and shower is somewhat cramped. The highlight of the stay actually came in the form of a dinning experience at the Hotel's Chinese restuarnat Cassia, in addition to the excellent cuisine, our waiter Alvie execute the art of service most eloquently, with perfect timing and recommendations. In all, the accommodation is pleasant, the service efficient, the staff professional, amibance easy and comfortable, but at 2000+ Singapore dollars per night and in comparison to its sister hotel in Shanghai, it might have raised my expectations a little too high.

I can understand why this hotel is ranked 33 on the best 50 hotels of the world. To begin, the service is superior to most hotels I have stayed at. The staff exude warmth and have an incredible memory to remember your name. The personal touches elevate the guest experience. I appreciated each interaction and could not speak more highly with each person I spoke with. You will have contact with culturist (like a butler but helps curates experiences for you). I stayed in a One Bedroom Garden Villa. It is extremely private and expansive. There is a lounge room with plenty of comfortable seating including a rocking chair. Massive tv, sound system and extensively stocked mini bar with Nespresso machine. The technology in the room is high tech and easy to use. Whether controlling the lights, blinds, or communicating with your culturist, it’s very easy. The bedroom is grand and has the most wonderful king sized bed (and monogrammed pillowcases) with a chair in the corner. There is also another tv with sound system too. The bathroom has dual vanities with so much room you can swing a cat in it. There is a shower with rain shower head, an enclosed toilet area and a massive walk in wardrobe. An added bonus is an outdoor bath and shower if you wanted to indulge bathing in the gre outdoors. Outside there there is a large patio area with multiple seating areas and your very own private plunge pool. There are a couple of restaurants and bars to dine in. Fiamma is the Italian restaurant and doubles as the breakfast venue too. Cassia serves Chinese cuisine for lunch and dinner. Both are a must try. Fiamma has a wonderful a la carte and buffet options for breakfast. I liked the lobster pasta and truffle pizza. I especially enjoyed the dumplings and duck at Cassia. The Pineapple Room is the indoor bar and Bob’s Bar is the outdoor bar. Both have a great cocktail lists. A great feature is The Living Room where you can enjoy snack and beverages all day and afternoon tea between 3-5pm which is complimentary for all guests. There are plenty of pools to use (three in total), a nice gym with modern equipment and a spa. Make sure to take advantage of Capella Curates. The experiences and tours can be tailored to your needs. If you need a getaway from the business of Singapore city, this resort hotel certainly meets those requirements. I cannot speak highly enough of this hotel.

We appreciate very much for the room upgrading and good room amenities as well as cleaning. Our special thanks go to Sara at the swimming pool for his smiling and a very nice manner to us all the time! And also to Elton who kindly drove us among the villas to get familiar to the place. All of these has made us feel so lucky, feel at home and feel like in a paradise especially when swimming in the pool.

Capella Singapore is pure luxury. Stunning rooms, amazing food (don’t miss Cassia), and the infinity pools are incredible. The service is unmatched—genuine and thoughtful. It’s the perfect mix of privacy and indulgence. Worth every penny; I can’t wait to return!

Exceptional service received as expected from Capella. Staff were all polite and attentive and gets everything arranged quickly and seamlessly. Facilities available were wonderful and the hotel is just beautiful. Perfect for a quiet retreat and holiday.