The Sofitel Singapore Sentosa Resort & Spa
Sentosa, Singapore
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About the Hotel
In the dynamic city of Singapore, there is refuge just a bridge-span away. On Sentosa Island, The Sofitel Singapore Sentosa Resort & Spa takes pride of place on a cliff top overlooking the South China Sea. Within the 27 parkland acres at this Small Luxury Hotels of the World affiliate, you will find plenty to take your mind off the cares of daily life, beginning with deluxe rooms, luxury suites and villasâ€"picturesque garden views may even include a peacock strutting past.
Location
The Sofitel Singapore Sentosa Resort & Spa
2 Bukit Manis Rd
Sentosa, Singapore
099891
Nearest Airport: SIN
Features and Amenities
- On-Site Amenities
- Spa on Property
- Spa Services
- Activities
- Tennis
- Business
- Business Center/Services
- Nearby
- Historic Sites
- Interests
- City
- Honeymoons & Romance
Reviews for The Sofitel Singapore Sentosa Resort & Spa
Awesome stay
This stay came on the back of an unpleasant experience at Novotel , Sofitel Sentosa was a breath of fresh air. The arrival itself laid a strong foundation for the stay. We were met on arrival by Daren and Vibhuti who expedited a quick check in. The property itself is quite opulent. But it is the people that makes the difference. We dined twice at the Cliff restaurant. Guna, Mani, Aravin and Wilson were great. At the Pan Asian restaurant, Kwee Zeen, Peter stood out during breakfast. We did feel a little starved for options that could satisfy our Indian taste buds. But then when travelling international it is something that we have to contend with and wasn’t a pain point as there were options suiting us. On the whole, a great stay. Thank you!!
srmcv - Bengaluru, India
Sentosa Oasis!
Our family arrived at Sofitel Singapore Sentosa Resort and Spa on my birthday and I was extremely grateful to see the team had placed a complimentary cake, balloons and other small decorations in my room which made the stay even more special! With the top notch service , the team have made our family’s stay very memorable! A big shout out to Thomas, Samuel, Mike, Peter, Albert, Lionel and Julie for always greeting us with a smile and serving great hospitality. The pool was fantastic and of course the fish spa too. A short walk took you to nearby beaches and beach clubs, as well as The southernmost Point of Continental Asia. The free shuttle bus service which took us directly to Resorts World and VivoCity was very convenient as well. Overall, our stay was wonderful and made our holiday even more memorable, it will be hard to go home! Thank you to the team and we look forward to coming back in the future!
Guide50595117793 - Perth, Australia
It's a great hotel
My first time in Sofitel Sentosa Sofitel Sentosa purely resort, feel like you stay in Phuket or Bali. There is a staircase access direct to Tanjong beach and all the way to different activities, especially you travelling with kids. Whole precinct surround by a lot of green and flower, we see different type of bird too. Need to special mention to the Housekeeping staff Leo, he checking with us every day about our stay and ensure we been taken care of. And my kid very lucky to receive the peacock soft toy from him as a little souvenir. We will definitely to coming back, and stay even longer for our next trip.
Maps28460934797
Great place for staycation
This is our second staycation with Sofitel and once again, it exceeded our expectations. The room was spacious, clean, and beautifully maintained. Housekeeping was prompt and friendly. The service throughout our stay was truly top-notch. Looking forward to our next visit!
Roving62215830885 - Singapore, Singapore
A for Atrocious
I'm currently staying at sofitel sentosa resort 8th April-.9th April 2025 and I am terribly displeased with the entire experience so far. I have stayed here a few times over the hewrs and it has proven me time to time worse than a 3 star hotel.Today is my boy's 1 year old birthday and I booked our family for this staycation more than a month ago At point of check in at the main reception there at around 1 pm there was one lady and gentlemen in suit manning the guest reception. The gentlemen in suit was engrossed talking to 2 Chinese staff wearing the purple sofitel polo tees and talking about some bookings of their own while the Indian reception was attending to a foreign guest There were no other guests behind so I practically just stood there holding my wife's bag without anyone attending depsite they had 2-3 counters left unmanned . Another spectacled guest reception gentleman only came by 15 min later to assist me with the check in. Despite being Accor Plus Silver members we were not provided any form of welcome drink but instead told by the spectacled guest officer to " go straight, turn right and turn right" to get to our room after collecting our keys . I have stayed in sofitel sentosa many occasions prior hence I am well accustomed to the layout but in terms of service it's really disappointing. I seen other foreign guests being accompanied and walked to their rooms whereas for me being a local Singaporean there is no form of hospitality provided. 2) Next was the room itself. My wife who is breastfeeding our child found to her horror that there was a half eaten packet of pasta in the chiller fridge. We tried calling the main line but it was continually engaged( which doesn't make sense for a 5* resort). It was only though the luggage courier who came by to send our luggage that he managed to get housekeeping to come by. And the reply was a "oh so sorry about it" 3) Another point which infuriated my wife was the sarcasm of the service staff. When we were she wanted to store her breast milk for our child, she realized that there was no light in the mini fridge and it didn't feel cold. For our toddler's safety, we called the reception desk but was met with a sarcastic " Huh, why would you want to put breast milk in the mini bar fridge we can place in the central fridge for you. Let me make this clear, the moment I booked the stay I followed with a call more than a month ago to inform of the requirements of taking a toddler along. At check in no one mentioned anything to us about what assistance can be provided to us as famkli So what was the sarcasm about? The individual isn't a parent himself or was he not trained to answer properly and politely to guests??? 4) Next comes the hygiene standards of this hotel. As mentioned we were out practically the whole day, when we came back after dinner and pulling out the duvets/blanket i discovered some transparent clear stains on the bedsheets itself. For the sake of my little boy I called the reception desk. Again I was put on hold tone and it took me multiple tries till someone answered. A lady said she would get housekeeping over and it took more than half an hour. This place literally has no staff working after 9pm My boy couldn't wait for the housekeeping and feel asleep around 9.30pm. Fearing that he might be disturbed and no longer interested in playing the waiting game, I instinctly went to set the " Do not Disturb" light for the main door on. Again your staff aren't properly trained so they failed to ignore the sign and still continued to knock on the door waking the boy up and much to the disgust of my wife at 9.45pm Obviously they couldn't change the sheets and asked if they could come tomorrow. I'm only staying here a night why even bother seriously with all the hiccups. So hence understand why the header title...
dttx_84 - Singapore, Singapore
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