Grand InterContinental Seoul Parnas

The service is excellent, from front desk to concierge and club lounge. I have been here many times and never been disappointed. The location is not too good for some of the tourists because many tourists attractions are located at least 30 minutes away but for me, a frequent traveller to Seoul, I love it. It has Parnas shopping mall underneath and also connected to Coex. Subway station is a few minutes away. Hyundai department and Olive and Young are also in the basement. Club lounge has a good view and offers a great range of food for breakfast and happy hours. The concierge team is extremely helpful and friendly.

It was terrible! I wanted to send laundry at 10:30am but they say they can take it before 10am and I was told to pay express service fee which is double of normal price. Although some restaurants are closed but indicated how to go and I have to look for them until I found them were closed.

What a magnificent hotel, everyone made me feel so special. First stay was for 3 nights, a quick trip to Busan for a few nights then back for another 5 nights. Both suites allocated as an Ambassador member were spacious, thoughtfully designed and absolute luxury. But the highlight was the Club Lounge, it has both a la carte and expansive buffet at breakfast (eggs to order) and dinner, this is not your cheap canapés but a full dinner service.Steaks and fish cooked to perfection, interesting seafood and Korean inspired dishes, beautiful soups, desserts, cocktails, traditional English style afternoon tea served in the best fine china. The hotel is very close to streets full of local restaurants, underground connection to Samseong Station, airport bus terminal, shopping malls and department stores.Taxis are very cheap and the subway style train system also cheap, efficient and English friendly once you arm yourself with a map of all the lines and a T money card. I got mine in the convenience store inside the hotel. Seoul is a vast city so whether by taxi or train you will need time and patience to move around from A to B as the city Is divided by the Han River.Temples, markets and more traditional streets of hanoks were on the other side of the river to the hotel but easy to get to. It was great to retreat back to the sanctuary of the hotel after a day out in the crowds. Added to the list of one of my favourite hotels of all time.

IC Seoul offers a truly luxurious experience, with impeccable service, delectable breakfast options, and pristine accommodations. The housekeeping staff maintains the rooms to the highest standards, ensuring a consistently comfortable environment. However, as a Diamond Ambassador member, I was disappointed to find a lack of recognition for my loyalty. No upgrade was offered, which is unusual for a hotel of this caliber. Additionally, the restriction on lounge access for children under 13 proved inconvenient, as I had to pay daily breakfast fees for my 4-year-old son. While these minor issues detracted slightly from the overall experience, they did not overshadow the hotel's many strengths. I would definitely stay there again.

Business trip, it was a great experience. The attention was very good, all of the hotel employees were very kind and eager to help. The hotel is very well located and everything in the room was perfectly clean and organized. I would gladly go back.