Grand Kempinski Hotel Shanghai

Great location, great scenery, great service. The staff were very attentive. We were warmly welcomed into the hotel by Elaine and another lady colleague of hers. They ensured our check in was smooth. We were also warmly hosted by Judith at the executive lounge. She was very friendly and accomodoting. We were definitely very well fed at the executive lounge. The room is beautiful with great view. The food selection is excellent. The hotel location is very convenient. We definitely enjoy our stay. Highly recommended.

Nearly a year late (we stayed last April), but I had to commend Manager George. A third-party booking cancellation threatened to ruin our last stop in China. However, the Kempinski staff, especially George, were incredible. We were immediately offered drinks in the lobby while the issue was resolved. George not only honored our original rate, despite the last-minute problem, but also included complimentary breakfast (which was impressively varied and fresh). He even treated us to a meal at one of the hotel's excellent restaurants. George's professionalism and kindness turned a stressful situation into a highlight. Highly recommend the Grand Kempinski for its outstanding service – a truly memorable experience. Thanks again to George and the staff!

So happy to have found the Kempinski in Pudong. Stayed on the business floor with incredible buffets every afternoon/evening. Tremendous views of the Bund. Staff was super helpful for those of us with limited, ok, no, Chinese language skills :)

Amazing view, great food and wonderful staff, Yudith took great care of us since we don’t speak any Chinese!! The whole lounge is also beautiful and looks like a great place to have a drink or tea in the evening. It is on the 28th floor and has views of the waterfront and downtown!

The location offered by the hotel gives a great view of downtown Shanghai. Just across the river from the bund, most of tourist attractions are within assessable by the metro just a 10 minute walk away. The breakfast buffet features an enjoyable combination of western and asian style cuisine. To further enhance your experience at an affordable price, you can find and book yourself the top floor executive suites at a discount!