The Longemont Shanghai

Longemont Hotel is very modern and very tall (53 stories). We were on the 43rd floor with a view to the east. The room was very spacious with a couch and king bed. The bed was hard as the four large pillows. The comforter was very nice. Desk area with dedicated outlets and an overhead light were great. There was a small, stocked refrigerator and an in-room safe. The electric water pot came with fixings for tea. There was plenty of room for our bags to spread open. The shower was great except when you opened the door water came out with you. Bathtub provided if you wished to utilize it. The personnel on the front desk were very helpful but not well versed in English. Breakfast was a fantastic spread with just about any food you might wish to consume.

Issues with the hotel: 1. Menu in room states food served until 11pm, reception says 9pm and refuse you bringing in outside food for “hygiene reasons”, simply told me to order tomorrow?! 2. Take 8,000 off your card on arrival without even telling you, just asked for a card for extras, which is standard, charging several hundred pounds and more than your total stay is not. 3. It’s been 8 days since I stayed and I am due a refund for the difference between the 8,000 taken and the amount of my stay, hotel not replying and no refund given It’s a nice hotel, just let down but staff and process / policies

This is a wonderful hotel, with all best facilities, rooms big and spacious excellent shower and bathroom amenities good air conditioning the staff are adorable and try to help in any possible way. Breakfast restaurant excellent the food was very good and something for every nationality. Small downside hotel 15mins walk to nearest metro station but taxi's extremely cheap in Shanghai

Rooms are very spacy, with a great view of the city from above, of course not located near to the main attractions. You have to walk aroung 12 to 15 minutes to the next underground station. The brekafast is a very good highlight and you hav many different options according to yout taste.

Quick check-in, quite mordern decoration, efficient room service, it was really a nice place. The tower is the highest in that zone, so I loved not only the view through the French window but also the feeling you could do verything.