Mandarin Oriental Pudong Shanghai

I had the wonderful opportunity to stay at the MOPUD property for the first time. It was actually meant to celebrate my advance birthday and recent promotion at work. And I had an exceptional experience. I couldn’t help but thank the people who made my stay wonderful. To Carson, who had a very well reception of me during my check in! Thank you very much for the kind assistance. And the breakfast made such a huge difference in my stay! The amenities, cake, the room was far more than I could imagine experiencing. It was such a birthday treat for me. I felt like I was pampered so well as a FAN of MO. Sharing my cheers and well wishes to Colin, who I learned was having his internship. Your smile and kind tone during the rooming set the mood for my relaxation in Shanghai. Please keep up that bright smile and positive attitude. Looking forward to you growth! Shout out to reception Sherry who granted me a late check out. It made such a huge difference for my flight back to HK! To Luigi, you were such a great help during check out. It was a seemless one! Cheers to your everyday Journey in Shanghai! As a non mandarin & cantonese speaker, I share with you in the challenge of occassional language barrier. But I trust that your grit will make it through! To the Housekeeping team. Although I have not met you personally while making up my room, but immense thank you for taking care of my room and having put so much attention to detail to anything that I would have needed in the room. To the people at Zest, you are wonderful! Managing such busy outlet in the morning but still with bright smiles. Lovely breakfast experience. To Zoe, thank you for your kind hospitality! For taking the time to talk to me for some casual chat in the lobby. More so, I am very touched by your farewell + birthday gift which I did not really expect! I left MOPUD with such a huge smile on my face. Hoping to see you in HK when u visit! All in all, much gratitude for such a pleasant stay. You all made my Shanghai trip a memorable one. Can’t wait to be back for a future visit! Continue to be exceptional every day everywhere! Looking forward to meet you again!

Very nice location, pretty close to the river. Walking distance to the mall, Pearl Tower and the fabulous skyscrapers. The whole place is elegantly decorated. Fitness and spa facilities are good, the staff Kyra and Irene are both so attentive, made it a really good experience with MO.

My wife and I enjoyed every aspect of our stay at the Mandarin Oriental. The service was incredible and we truly relaxed from the fast pace of the city. My wife was extremely delighted by the spa treatment she received and was impressed by the dedication given by the staff. The room itself was beautiful with stunning views of both the Huangpu river and the Pearl Tower. The attention to detail in the room setup and amenities made it even more enjoyable. We will definitely be returning as soon as we can!

Very impressed with this hotel. Staff are very friendly and went to do anything they can to help. After our flight we arrived very early, 1030am, but without even questioning it they checked us in to our room. Great views of the pearl tower, the bund and the Hangpu river. The room was immaculate, bottled water replenished twice a day. We used the pool which is large and has a hot tub with massage jets. It was a 10-15 minute walk from the metro station, but without even questioning taxis being so cheap we didn’t need to use the metro. Concierge very knowledgeable and helped us a few times. Club lounge very nice and extremely attentive staff in there. Breakfast had many options - again the staff so attentive and polite.

Thank you for your wonderful hospitality and the room arrangement. The view from our room it was spectacular 🙌 and the location of the hotel is perfect and very convenient. All the F&B outlets were outstanding. The Spa, Fitness and the swimming pool teams and facilities are amazing 👏👏 All the best