The Portman Ritz-Carlton, Shanghai

Amika from the ritz bar was really friendly and try everything she could help for the customers. The bar atmosphere is settle and sophisticated, i would definitely come back if i don’t stay at the hotel. The hotel itself is also sophisticated and classic. I would definitely stay here next time too.

The Portman Ritz-Carlton is located inside the Shanghai Centre compound, a serviced residence for long-term stays. The Portman has a really great gym with a lot of Life Fitness equipments. Service was wonderful, and the room was comfortable, but the food at the breakfast buffet was quite dry. I recommend this place for leisurely guests who want to be near the major shopping areas. Nearby is Huahai Middle road for contemporary fashion. Luxury shopping centers like Plaza 66 are located within walking distance of the Shanghai Centre. Casual restaurants like the burger place Liberty and Beef and Din Tai Fung are also available a few footsteps away from the Portman entrance. The Baker and Spice cafe and Starbucks have been at their respective locations for more than a decade. An escalator leads directly to a small supermarket - think of it as an upscale, i.e. expensive convenient store.

The best hospitality provided by the executive lounge, Tina Matthew and Yoki are the best. Highly appreciate the greetings, the service, and also the food is good too. I love spending time in the lounge with a glass of champagne, which will be refilled automatically by the lovely staff

It is a bar with a very pleasant atmosphere. The setting is comfortable and calm, with music at a perfect volume for conversation. The food is decent, and there’s a wide variety of drinks and dishes to choose from. Above all, the staff are extremely friendly. I would definitely consider visiting again.

is my second stay at this hotel and i will always use this hotel, I highly recommend this hotel, especially the Club Lounge. The experience was exceptional, and the staff truly stood out. A special thank you to Matthew and Lisa, whose warmth, professionalism, and attention to detail made my stay incredibly pleasant. They went above and beyond to ensure every moment was enjoyable. Thank you, Matthew and Lisa—you made my visit unforgettable!