Four Seasons Hotel Shenzhen

The Chinese restaurant is very nice, we were greeted by the executive chef and the dishes he recommended are so nice. And the environment is nice and spacious, great for all kind of gatherings, family, business, celebrations, etc Highly recommend the 叉燒 char-siu.

Four Seasons always of the highest standards. The messaging app is a must try tool. I had luggage repair requirements and they sorted it all out for me within the same day without any inconvenience and to my relief and satisfaction! This is reminiscent of my Four Seasons stay also in Seoul last year where the concierge service was so impressive in helping us get around the city and tourist attractions.

Revisited four seasons SZ as we had good stay there. Obviously, great stay again. Especially, Miley, who is working in an executive lounge, was very professional. Even though it was my second visit, she remembered and greeted us. She explained all the services at executive lounge and tried her best to fit our favors. Thanks to her, we had a perfect stay and we will definitely revisit four seasons SZ again.

My first stay with four seasons and was wowed by the hospitality and the general cheerfulness of the polished service. Smiles are everywhere and really lift of the mood in an otherwise business-heavy atmosphere. Looking forward to more four seasons in the future

I just returned from a 4D3N stay at this property and can confidently say that the service rendered to my family and I was simply out of this world. I stayed at a Deluxe Suite and my in-laws booked the Grand Four Seasons room - both were very clean and spacious and offered wonderful views of Futian city below. Let me dive right into it - the service here is something else. I mentioned to the hotel that I have a 6month old and they provided me with a very spacious baby crib - it felt like a baby suite if I may say so! They also provided me with a Philips Avent steriliser which could accommodate 5 bottles, a bottle warmer, a mini bathtub which included a temperature indicator and baby soaps. As a parent, this makes life so much more easier. The hotel oozes class when it comes to providing guests with best in class service. I’ve stayed at various hotels chains including the Oberoi, Ritz, St Regis, Aman, Mandarin Oriental etc - all of which have excellent service but this place was just a cut above from the rest. No request, no matter how silly at whatever ungodly hour went unattended. Staff made it a point to ensure that we were comfortable at all times. My parents had to fly out early after breakfast and the hotel staff packed warm buns for them to take to the airport - we didn’t for this but its the little things like this that make you feel appreciated and we cannot thank the staff enough. Special thanks to Susan at the front desk/reception who greeted us and took care of us during the check-in process. Cathay and Melody from Foo restaurant where breakfast was served - thank you for providing us with a comfortable space each time which included space for our baby stroller & for checking in on us continuously to ensure we had everything we needed. Lastly, thank you to Lucky from Zhuo Yue Xuan restaurant who looked after us during dinner as a family. Shout out to William who is the executive chef from Foo for also checking in on us daily to ensure we were well-fed. You are all fantastic and the Four Seasons brand is fortunate to have staff like you.