Park Hyatt Siem Reap

Modern hotel in a pretty good location. Only a 10-15 minute walk to the old market. Very gracious and helpful staff. Restaurant is good, but not great, although the musical and dancing entertainment was a nice addition. The downsides were for us were the bed mattresses were very hard (recognizing this can be a personal preference) and made for an uncomfortable sleep, and the water pressure varied during the day depending upon use in the hotel. At one point while one of us was in the shower the water cut off to a trickle for about 15 minutes. The rooms were large but the lighting can be dark.

Great hotel in Siem Reap with good location. Only a short walk from the market and pub street. Very friendly and helpful staff and the food at the hotel is also very good. Outside you can order food from both The Dinning Room and Living Room. Every evening they have a dance performance from local dansers in the beautyful court yard. Be aware that the pool is not heated and it is very cold even for Scandinavians. We did not see anybody in the pool.

I arrived in Siem Reap on Monday and was delighted to discover the Park Hyatt on the corner and only a few short steps from my hotel. I popped in to ask if the ‘immersive experience’ was available there. Sadly not, however the gentleman walked me through to the restaurant area so that I could peruse the menu. I then booked a table for the following evening to experience the Siem Reap menu with the wine pairing. When I arrived on the Tuesday evening at 5:45pm. The staff had organised a front row table for one so that I could watch the performance of the wonderful dancers at 7pm. I was then invited to take part in the ‘ceremony of the water’ which in itself was an absolutely amazing experience. It was an honour to be selected and made a very special evening sensational. I then enjoyed the ‘Taste of Siem Reap’ menu, which was delicious. I have never experienced such wonderful service. I live in London , England and enjoy fine dining and have visited many fine hotels and Michelin starred restaurants and I can honestly say that the service and kindness I received from each and every one of the staff members was exceptional. I was made to feel so welcome to the point that I returned every morning for breakfast in the lovely coffee bar and again in the evenings to eat at the Living room, where the food was simply delicious. I must compliment the outstanding staff members Sreymom ( such a charming young lady and very dedicated) and the managers who looked after me so well and made me feel so included. If this is how I am treated as a non resident, I cannot wait to experience a stay there. Sadly I did not get the names of the wonderful male managers and charming lady that was organising the ceremony of water. I’m sure you’ll know who they are by looking at their work patterns. I attended Tuesday, Thursday and Friday for dinner and drinks . I can honestly say they were outstanding and are a real asset to your hotel. Please pass on my thanks to them all. They made my visit truly wonderful.

Great service, amazing hotel. All staff I encountered during my visit was excellent and helpful. The place to be. Love the food and cocktails. Will definitely come back and recommend to friends and family. Great city with so much things to do around

We stayed at the PH Siem Reap during part of a three week trip through SE Asia. This was our best stay by far. The customer service was just exceptional! They went out of their way to make my children feel welcome and appreciated. They have local Cambodians in the lobby every morning making crafts. My girls did this every day after breakfast and it was such a special way to connect with the culture. We give it our highest recommendation!