Hotel Waldhaus Sils

Beautiful. From the rooms to the service to the overall hospitality. Enjoyed our stay immensely. The lunch and dinner menu had many wonderful items but my favorite was the tea in the afternoon. It was one of the most relaxing, wonderful stays away from home in a long time. Will definitely be back for more.

I recently spent two nights at the Hotel Waldhaus and couldn’t be happier. The facility is gorgeous and thoughtfully maintained. They have done an amazing job integrating modern amenities into the historic soul of the property without missing a beat. And of course the hotel is situated in what is one of the most, if not most, beautiful places I have ever visited. The hotel retains all of the grand charm that has drawn discerning travelers for 115 years but it’s the world class hospitality that impressed me most. The hotel owners greeted me when I arrived and every member of the staff had my name memorized immediately. I was particularly happy to be picked up in Sils, late in the day and tired after hiking, by the hotel shuttle driver who greeted me kindly by name. I checked out on July 4, my birthday, and received happy birthday greetings from Patrick, one of the owners, and a special cake to take with me to my next destination. Bravo Hotel Waldhaus for an unforgettable stay!

I had a 3-night stay in the Waldhaus Sils in early October, which I enjoyed. The public areas in this historic heritage hotel are lovely, the breakfasts were some of the best I had during my 2 weeks in Switzerland, and I appreciated the beautiful and free sauna for hotel guests (closed by 8pm, however). It was an added bonus to get a free shuttle to St. Moritz train station on check out. However my stay was not an unqualified success, as there were several areas which could be improved. My first impression of the room was not great – spartan attic room on the 4th floor with bare white walls, I wonder why there are no paintings or decoration at all? There was also a lack of information in English in the hotel room, indicating somewhat a lack of personalized service as all my communication with the hotel had been in English. The folder in the hotel room with information about wifi, check out times, the spa, history of the hotel etc. was in German. The wait staff were very busy at breakfast and did not explain about cooked items that I could order, until I asked one of them where the eggs were! The menu later given to me was in German, despite my speaking to the wait staff in English, and it was yet some time later again before an English menu was given to me. Once I understood the English menu, I was delighted to discover I could order eggs in various forms, even eggs benedict, pancakes etc… There was an unfortunate CHF 8.50 charged for water at dinner one night – which I only discovered upon billing at check out. I was not informed during the dinner about this charge, and am frankly surprised as the hotel provides free still and sparkling water to guests staying in the hotel, and I was in an area of the restaurant for in-house guests taking half-board. The location up on the hill has its pros and cons – it was rather tiring to climb up that hill especially on arrival dragging luggage, I would strongly recommend contacting the hotel to fetch you and your luggage up. On the other hand, I did enjoy the view from my hotel room overlooking the trees and Sils Baselgia.

Everything at the Waldhaus was absolute perfection. We stayed here for four nights for our honeymoon and were so overwhelmed with the beauty of the property and the surrounding landscape, the friendliness and care of the staff, and the old world charm of this historic hotel. From the moment we arrived at the Waldhaus, we were greeted warmly by the staff and owners of the property. Our room was so well appointed and had the most amazing view of Lake Sils. The turn down service every evening made returning to our room after dinner like returning home. The food is delicious (you have to do the half board option!!) and the nightly menus kept things interesting and fresh. The spa was beyond anything we had ever enjoyed before, with a steam room, sauna, soaking pools, and relaxation rooms. We went on a hike through the Fex Valley and were in awe of everything we saw. It was like being transported back in time with all the modern conveniences and amenities included. Though I'm happy to be home, I will always miss the Waldhaus.

We travelled from Canada to visit this amazing property . Firstly , it’s location is spectacular . The hotel is OLD WORLD CHARM , definitely different from most hotels. The fact that the owners are present on the property and visible assures for top quality service . The superb service combined with the immaculate kept property , makes this hotel so exceptional . The rooms are very comfortable with every amenity possible. The front desk staff are so helpful , and aim to please in every way . The dining room is classic old world service and the food is beautifully presented as well as delicious . The breakfast buffet is fabulous with every imaginable variety of food . Excellent service ,beautiful rooms , delicious food , magnificent scenery and surroundings, makes this hotel an excellent choice for any holiday . A truly magical outstanding hotel !!!!!!! Highly recommended!!!