JW Marriott Hotel Singapore South Beach

We picked the JW Marriott for a post cruise stay in Singapore for a few days. The JW did not disappoint. While we are frequent visitors to Bonvoy properties, the staff here are true masters of hospitality and made us feel so welcomed. The hotel is excellently located near many of the tourist sites and all the rest are reached easily from the metro station located below the hotel. Along with the metro there are restaurants and several connected malls which can help you stay dry if it rains. Our room was very clean and well kept. It’s very easy to get a good night’s sleep as the bed was really comfortable. When the weather’s right, head up to the 18th floor where the pool and casual bar/restaurant are located for impressive views of the city. They also have pool and foosball tables that you can use. We had access to the executive lounge on the 2nd floor. While it gets a lot of use, it’s a very nice amenity to have with breakfast, snacks and dinner options available along with evening cocktails. What set the lounge apart for me was once again the staff. Once again they were so welcoming, friendly and service oriented. I truly want to return to the JW Marriott South Beach on my next trip to Singapore. I don’t think you’ll be disappointed either if you give it a try.

Our second time in this beautiful hotel and it didn’t disappoint. Excellent location close to marina bay, raffles and next door to subway station. The executive lounge is amazing and all the staff from reception to housekeeping are helpful and welcoming. There is a decent gym and 2 swimming pools. We will return!

Beautiful hotel, close to every attractions, walking distance to many. Close to all subway stations, though can be confusing! Excellent staff, service. The club lounge is amazing, breakfast, evening tea and afternoon tea! We shall definitely stay at this hotel again!

I recently stayed at this incredible hotel and I am beyond impressed. The room was spacious, beautifully designed, and truly exuded a sense of luxury. Every detail was thoughtfully curated, from the plush bedding to the high-end amenities that made my stay exceptionally comfortable. What stood out even more was the superb customer service. The staff went above and beyond to ensure all my needs were met promptly and with genuine care. From the warm welcome at check-in to the thoughtful assistance throughout my stay, they truly made me feel valued. This hotel perfectly combines elegance with hospitality. I highly recommend it to anyone seeking a luxurious and memorable experience!

Not the experience that I had expected as a Platinum…booked two premier rooms for family of four for 5 nights during the holiday. My king room was available by 3pm on the low floor with the entire window blocked by their canopy. The twin room wasn’t available until after dinner which is unreasonable despite informing the hotel of our early arrival. Although I didn’t expect an upgrade, I was shocked that my premier room was facing the canopy with low lighting, and it is smaller than my kids twin bed premier room. It is impossible to get any work done at night due to dim lighting. We were moved to another premier room the next day after having the engineers checked the lighting. They informed us that it is one of the smaller configurations, and therefore, less lighting. It was waste of time packing and unpacking and disrupted our 2nd day plan. Lounge was nice but the service is very slow. Having stayed at Hilton Singapore Orchard several times with great services, I am disappointed by JW Marriott service to Platinum members. If we stay again next time, hope we have a better experience.