JW Marriott Hotel Singapore South Beach

Banquet Manager - Noah: A huge thank-you to Noah, our incredible banquet manager, for his outstanding service and seamless coordination on our wedding day. Noah managed every aspect of the banquet with precision and an unwavering sense of calm. We were most impressed by his excellent management of the meal service. The pacing was great, ensuring that every course was served at just the right time, allowing our guests to enjoy their dining experience without feeling rushed or delayed. It was clear that the staff operated under Noah’s capable guidance, as they were not only professional in their duties but also displayed a warm and attentive service attitude that left a lasting impression on everyone. What truly set Noah apart was his ability to handle last-minute changes with poise. Whether it was unexpected seating adjustments or sudden shifts in the schedule, he adapted effortlessly. He made us feel completely at ease, knowing that we could trust him to take care of everything behind the scenes. Thank you Noah for your hard work, warmth, and leadership—your efforts made our special day even more perfect than we could have imagined! Event Manager - Chanel: A heartfelt shout-out to Chanel, our event manager, for her incredible support and professionalism throughout our entire wedding planning journey. From the very beginning, Chanel was really patient, ensuring that every step of the process was as seamless and stress-free as possible. Chanel’s dedication was evident in her unwavering commitment to addressing all our requests and questions. She went above and beyond, even responding to us when she was supposed to be on leave. This made us feel like we were in the best hands. Her years of experience shone brightly in the advice she provided. Chanel had a knack for offering prompt, spot-on suggestions whenever we faced uncertainties, whether it was about the setup, timeline, or even the tiniest details that could elevate the event. Her insights made decision-making so much easier for us and ensured that everything was aligned with our vision. We are lucky to have had you by our side during this special time, thanks Chanel! AV - Fauzi: Fauzi was our AV technician, and he ensured that everything ran flawlessly—from our playlist and montages to our pre-wedding shoot (PWS) and actual day (AD) videos. We first met him a week before our wedding at the JW AV testing session, where he was patient and worked with us to choose the ideal backdrop and let us rehearse our march in songs until we were satisfied On the wedding day, he efficiently worked with my groomsman to load the final edits to our videos under tight time constraints, and he was meticulous in verifying that each one played without issue. His responsiveness also shone through when our photographer requested spotlights for a couple’s shoot in the ballroom—Fauzi promptly stepped in to help. The lighting themes and screen backdrops he prepared were stunning, each set perfectly reflecting the tone of our different events—from the solemnization and tea ceremony to the ballroom doors opening, and from our first march-in to the second. The high-quality screen and sound system exceeded our expectations. As we walked down the aisle to “Can’t Help Falling in Love,” Elvis’ voice filled the ballroom with a rich, resonant sound that matched the grandeur of the moment. It was exactly what we wanted, and it would not have been possible with Fauzi’s work behind the scenes!. Head Chef - Raymond A heartfelt thank you to Head Chef Raymond and his team for creating an unforgettable wedding dinner experience that exceeded all expectations. Our guests all had amazing things to say. Some memorable quotes included: “All the guests at my table agreed this is one of the most delicious wedding dinners we’ve ever tasted.” “I can’t believe we’re having lobster at a wedding!” “The cod is the best I’ve ever had. Thank you for letting me experience it.” “I wish I could tabao (take away) some!” Your thoughtfulness also shone through in the special touches you arranged for us. The cold bird’s nest soup served in our VIP room before the second march-in was exactly what we needed—so refreshing and energizing that it helped carry us through the rest of the evening on a high note. We are equally grateful that you arranged to have our meal sent up to our bridal suite. Although we were exhausted by the end of the night, savoring every bite of that exceptional food allowed us to linger in the magic and memories of our special day a little longer. Thank you, as well, for accommodating our personal preferences from the food tasting night and handling the various dietary requirements of our guests so seamlessly. Your food truly elevated our wedding experience. Wedding Butler - Angela Our experience with Angela, our wedding butler, was nothing short of extraordinary. From the moment she introduced herself, she exuded professionalism, warmth, and a genuine passion for her role. Her very first words to us were, “Don’t worry, my job is to make your night perfect; you just need to enjoy and relax.” And she truly lived up to that promise. Angela made my wife feel like an absolute princess throughout the entire evening, attending to her every need with such grace and care. She ensured that we, the wedding couple, were always her top priority, constantly checking on us and making sure we stayed hydrated amid the whirlwind of the festivities. Her attention to detail was impeccable. She didn’t just ensure that we looked our best—she went above and beyond to make sure our props and hand bouquets looked fresh and perfect, even going as far as using special ice water to keep them pristine. Angela had an almost magical ability to anticipate our needs; she was like a modern-day Doraemon, always pulling out exactly what was required at the perfect moment—even offering us mints right when we needed them! Our guests, friends, and family were equally impressed, often commenting on how tirelessly Angela worked behind the scenes. She was always there for the bride, expertly carrying her train, adjusting her hair, and ensuring she remained comfortable and radiant throughout the event. It’s rare to find someone who combines professionalism, efficiency, and joy so effortlessly. Angela’s cheerful demeanor and dedication added an extra layer of perfection to our special day, and we felt incredibly blessed to have her by our side. To the management: Angela is a treasure. Her work turned an already unforgettable evening into a flawless one, and we cannot thank her enough.

We had a brilliant time at the restaurant and hotel, staff truly amazing. Special thanks to Darren for all his care and assistance during our stay. We shall be back!

I wanted to take a moment to express my heartfelt appreciation for the exceptional hospitality your staff - Shaarwin he provided during my stay at the hotel. His attention to details and commitment to ensuring every guest felt welcome did not go unnoticed . His positive attitude greatly enhanced the experience for my birthday trip. Thumbs up!

This is a beautiful hotel in a huge complex of fabulous restaurants and within walking distance to the Raffles Hotel and two shopping malls. We spent three nights here before boarding a Celebrity cruise to Mumbai. We can't say enough positive things about the hotel, the staff, and the location. It is all just awesome. We paid extra for the Executive Lounge and very much enjoyed having that available for breakfasts and evening appetizers with wine. We would definitely return to this hotel and highly recommend it.

We stayed here for two nights with families. Staff’s friendliness and eagerness to assist were amazing. Breakfast at Beach Road Kitchen was worth a try with lots of variety. Rooms were clean n clean daily. Great ambience n location - central to many sights, shopping, restaurants and eateries. Trip up to level 18 for a 360 view.