The Ritz-Carlton, Millenia Singapore

Our family stay started smoothly following check-in at front desk. We were personally greeted and invited to the club lounge immediately afterwards. Not the first time visit to the hotel, we are quite familiar with the layout of this property. We did enjoy free flow alcoholic drinks including champagne throughout the day accompanied the meals. Due to the renovation work including the club lounge during the stay, we were fortunate to spend more time in the city-famous Colony restaurant. It offers buffet style catering services, numerous international selections offered with special theme seafood options during weekends, hard to resist. Club lounge offers guests exclusivity whenever they booked rooms or suites with club access. Mrt the attentive and professional staff as well as some familiar faces, including Firdaus, Hassan, Moira, Winston, Sanjiv, Violet, Keith, Howard, Sam. Also met Chuckie at the concierge, who used to be the club manager during my previous visits. Still remembered his hospitality service to all the guests. Though the hotel has exposed its age with equipment and decoration, while progressive renovations being taken place. Overall it’s still one of the top hotels in this city state with its unparalleled experiences.

This hotel in Singapore truly lives up to its reputation! From the moment I arrived, every staff member was not just friendly but incredibly skilled—hospitality pros at their finest. Service was so smooth and effortless that I felt completely at ease, like a VIP without the crown. Honestly, with such an amazing experience, I was this close to extending my stay indefinitely. 10/10 would check in again—maybe for good! 😆 명불허전! 체크인 순간부터 모든 직원들이 친절할 뿐만 아니라, 최고의 서비스로 완벽한 경험을 주었어요. 모든 것이 매끄럽고 자연스러워서 마치 VIP가 된 듯한 기분! 솔직히, 이렇게 완벽한 서비스라면 그냥 여기서 눌러살고 싶을 정도였습니다. 10점 만점에 10점! 다음에도 꼭 다시 오고 싶어요. 😆

The breakfast was the best part of our stay. This hotel is in dire need of room renovations to be compared 1x1 to other 5 star hotels in Singapore. We made a mistake by staying here. Rooms haven't been touched since 2013 and it looks like it's been since '96 when the hotel opened. They're currently under renovations which you WILL hear very loudly if you happen to be in your room after 10am and between 6pm. Hopefully the refurbs really level them up. This hotel shouldn't be considered a 5 star hotel in Singapore. Neither the hard product, nor the service warrants it.

I just wanted to extend my heartfelt thanks to the team for going the extra mile in making my mother-in-law’s birthday so special. The surprise arrangements exceeded our expectations and truly made her day memorable. Your attention to detail and thoughtful touches did not go unnoticed, and we greatly appreciate the effort put in by everyone involved. - He Qing - for the birthday cake towel art - Risshun - for the yummy cake - Izan & Dickson - for the over all WOW experience It’s gestures like these that set your hotel apart. Thank you once again for the wonderful experience!

This is our second time at the hotel and not been great. Hotel, staff, rooms and spa etc are on point as expected. The only thing was on Saturday night the hotel had some weddings on that lasted well in the the very early hours of the night due to an after party that could be heard and felt all through the hotel. We wanted to get a quiet getaway which ended up being horrific. In the morning when asking about it to the front desk, no apologies were given and we were kind of looked away as if it was our fault. Honestly, better check the 'events list' of the hotel before booking here. A real shame cause the rest was good..