Conrad Centennial Singapore

The location is great, just a few minutes walk to Suntec City, metro station and Big Bus stop. The staff here were friendly and helpful, we were greeted before we stepped inside the hotel and then the manager led us to the front desk for check-in. The overall experience was remarkable.

Where to start with how amazing this place is. I had a harbour bay view with a direct view of the Merlion statue. Walking distance to many great attractions and a MRT stop right next to the hotel. It was only $S 17 to get here from the airport In a Grab (Singapore’s version of Uber) The room was very spacious, modern with a fantastic bathroom. The staff though are really what makes the difference here. Anyone I interacted with was always friendly, polite and professional. I was struck by how even managers would say hello if you walked by them. Full credit to the entire team. The executive lounge was fantastic. I never used it for breakfast, preferring to use the main restaurant. Afternoon tea and evening cocktail hour was always a delight. Breakfast buffet in the main restaurant was plentiful with an amazing selection of western and Asian dishes. As a gin lover, I was in heaven with 27 to choose from in the lobby bar. I am already planning my next visit and whole heartedly recommend a stay here.

We’ve had a wonderful stay at the Conrad Centennial Singapore, made all the more special by the excellent service and customer focus by all the staff. Two members of staff, Peggy Lit and Mark Estrella, have gone the extra mile to ensure our stay was truly memorable. Peggy ensured we were allocated the best executive room with amazing city skyline views. Her team provided excellent service and local information when we needed it. They are testament to her skills and leadership. Mark and his team in the executive lounge have worked very hard to ensure we enjoyed the breakfast and early evening drinks service. Nothing has been too much trouble for Mark and you can see that his team value and respect him for his leadership style. He has an infectious smile. Peggy and Mark are real brand ambassadors for Conrad and we hope you will recognise their approach to work and how they lead their teams. Finally, we’d also like to recognise Marissa, Aunty Lynda, Jane and Uncle Sunny in the executive lounge for exemplary customer service, and Doreen at the pool and sun deck, for the best ever smile and heartfelt service. We look forward to our next visit.

This is now our favorite hotel--ever. I'm not exaggerating. We have become experienced at staying at "accessible" hotel rooms. We have tried accessible hotel rooms in the US and in many countries. We have been so disappointed and found many to be unsafe and poorly designed. The accessible room at the Conrad Centennial Singapore was perfectly designed for safety and convenience. On top of the specialized room, the staff was consistently cheerful and helpful. We loved the breakfasts in the dining room and drinks in the evening at the bar. The front door staff was amazing. We loved Vanessa, Kai, Deserie, and Joan front desk manager. We didn't get the name of our housekeeper. He was amazing--he noticed we used a wheelchair and without asking, he got is a door stopper. The is simply a first class, classy, friendly, well-run, beautiful, well-located hotel that anyone would be lucky to stay in.

Reliable hotel which always delivers a high standard of service. I returned to this hotel after a long break of several years and the hotel was exactly the same even down to the scent in the lobby. Generally high standard of hotel, very clean and comfortable. Good food and nice breakfast buffet. Breakfast has a vast selection of western food along with Asian cuisine options. The staff really make this hotel stand out. They were so helpful and courteous with every request. The staff were very welcoming every time I walked into the lobby. Room was spacious and comfortable. Very quiet for a good nights sleep. I was treated to a room with an amazing view of Singapore, photos attached. The bathroom is large with bath and shower. Although very clean the shower is worn and in need of refresh. Pool area is small for such a big hotel. Will gladly go back and stay there again. Thanks to Conrad staff for making my stay enjoyable.