Conrad Centennial Singapore

The staff was incredible! We booked the hotel due to its proximity to the F1 track for the T100 race and the staff went to great measures to help us with our gear and late checkout. My nerves were already frazzled due to the race, but they put us at ease with our numerous and panicked requests. The room was beautiful and spacious. I would stay here again without hesitation (T100 2026!)

Had booked twin exec room through Amex FHR 4th night free, and selected a room on the 30 Floor facing the Marina/Merlion via online check-in. On check-in, no mention made of upgrade. In fact, the conversation was basically passport, credit card and a few sheets of information on the Amex FHR benefits and the HH Gold Benefits. Then the kicker - the room wasn’t ready - at 6 pm. So that was when I started to push on the upgrade. Desk person clicked around but computer said no. So we went up to the lounge to wait. That’s when everything changed. The staff there went out of their way to help. We were offered rooms with immediate availability on the marina side but on a very low floor (no thanks) or a room on the 31 Floor with a view of the Fountain (effectively a roundabout) - no thanks. In the end we settled for a centennial suite on the 16th floor - decided on balance the space was better than the view for us - and it was ready! We had some really nice treats delivered, and the food and service in the exec lounge was great. We had breakfast at Oscar’s once, but the lounge was quieter and had a good enough range. We also tried out Oscar’s buffet with the USD$100 benefit from Amex - ended up contributing an extra $60SGD (beware the plus pluses which add on 19% to the menu prices - this is a Singapore wide thing not just the Conrad). It was OK but no tandoori on the night we went which was disappointing. Staff in the restaurant were great too. I thought the room was fine and much better than I’d expected hearing about how “run down” the place was. I could see a bit of lack of care in fixing some maintenance issues but overall minor detractions. I would definitely go back again - the location was excellent and the staff (apart from our check in agent) were very good. I’ve still rated it 5 because the lounge staff recovered our initial negative experience, but really if I could do 4.5 I would. Note the change of name from the Conrad Centennial since I stayed. BTW, 4 pm check out would have been honoured if we had needed it.

The hotel is in an excellent location close to a metro station and very few stops from all of the places you would want to visit on a trip to the city. The rooms are very comfortable with lovely bathrooms. The staff are exceptional. Breakfast in the exec lounge is excellent. The spa staff were really accommodating to a last minute request which I really appreciated. Would highly recommend a stay here.

Hotel lobby is beautiful. Live music via a pianist plays in the lobby on certain days. The floral arrangements are fragrant and gorgeous. The plus for this hotel is that it's a 2 minute walk to the Suntec mall, train station and multiple busses.

This hotel is close to a lot of the action in Singapore. The room’s bath tub with its bath salts was greatly appreciated. We had a room at the very top and enjoyed the views. The pool was nice reminded me of the Los Angeles Conrad’s pool. I wish I jotted down all the names of the wonderful employees that made our stay great. From the attendant in the breakfast area at Oscar’s that kept my coffee cup full and gave me a heads up I was leaving my phone behind to the front desk that was so welcoming and gave us a tour of the spa area, A+ service in our book. Of course Mark’s attention to detail in the exec lounge was on point and Jonathan in spa was so patient with all my questions at 7 am and helped me find a perfect gift and tried to squeeze me in for a massage last minute. All in all great stay as always. Can always count on the Conrad’s consistent dedication to excellence.