Sofitel So Singapore

Location of this hotel is fantastic, you’ve got two MRT lines right by stones throw from the hotel. Hotel is next to Lau Pa Sa and in the heart of the CBD. Rooms are clean and on the smaller side but perfect for solo business travellers. Thankfully I wear ear plugs but there was an irritating beeping noise coming from the corridor, not sure how staff didn’t notice it. Great Kevin Murphy amenities and Dyson hairdryer. Staff aren’t extremely helpful when asked simple questions like which MRT station is closest. On my day of arrival they also didn’t bother helping me with the luggage despite seeing me carry it up the stairs. There was an extremely thoughtful lady who upon my checkout offered her personal umbrella as there was heavy rain and they had run out of umbrellas. With some minor improvements the hotel has potential.

What a fantastic place to stay Great location 4 min walk to MRT blue line Location terrific for access to main attractions Satay Street out the front Hawker markets across the road Staff are wonderful Restaurant is fabulous Look forward to staying again

When looking to book came across QT Singapore being advertised as the new hot hotel. Regret staying out of my plethora of choices tbh. Rooms really lovely but looking dated and worn in parts already. Absolutely NO service at all upon arrival (or for the duration of my stay from concierge for that matter!) with a non-welcome with me from the very start. I literally came in and out of that hotel entrance about 6-8 times over the course of 48 hours and not once was I greeted or helped with my bags. If anything - I was ignored. There was constant works going on from the minute I walked through the doors - to repairing the front desk, to putting up Xmas decos etc - really uninviting environment. Started my stay with a rooftop (not really what I’d imagined) libation and tacos. Asked for champagne - not to be - just Prosecco. Came in a scratched up cloudy plastic glass that smelled like an old shoe when you took a sip. They lined up 6 or so bottles of filthy hot sauces that looked like they had been used by the 100’s. Wasn’t touching those. Tacos were gross. I literally spat the first mouthful out and left. Breakfast is included but VERY minimal. You get a choice of a juice and one item plus a coffee or tea. The service in the restaurant was exceptional though I haven’t add. I ended up elbowing my way into The Fullerton (luckily the lady remembered us from our stay last time !) for a proper hotel breakfast. Now that’s more like it. Paid for 3 nights but stayed for 2 so I could have the room to shower etc. before my late night red eye flight. In hindsight - should’ve spent the money on something a little more caring. Fire alarm went nuts JUST as I was leaving for the airport. By the time the chaos had cleared and I’d lugged my own suitcases down, I was happy to leave. As I said - the rooms are really lovely but won’t stay again.

Well thought out room setup, with small alcoves to place room key. Liked the cocktail bar setup, and ipad controlled lights, TV and room service. Eco awareness is high. Check in was also smooth. Breakfast was selected from menu, instead of a buffet which is welcomed for my carbon footprint

The Room is very clean, modern decor and high tech equipment, really has everything you need. All the staff are very friendly especially Ben on the concierge desk. We are regular guests at this hotel and we always enjoy our stay. We look forward to coming back again soon.