Penha Longa Hotel & Golf Resort

Where do I start? This was such an amazing location, the staff was top notch, the food options were premium, and I feel lucky to have had the opportunity to stay here. I highly recommend anyone interested in being in the Sintra area to make a point to stay here. Well worth the price. Thank you to all the staff for making our stay such a memorable weekend, oh and we did get married while we were staying here and everyone made us feel so special thank you!

First Impressions + Hotel Service: 5/5 From the moment I arrived at Penha Longa Resort, I was treated with warmth and genuine hospitality. It took about 8 hours (between the flight, security, and 30 minute ride share with Bolt from Lisbon Airport to the hotel) to commute there from a red-eye flight from Toronto, so it was one of those feelings where you just to get to the hotel. As soon as I checked in (in low season I might add) the staff was welcoming, asked me how my trip was, provided a beverage and told me about the amenities. They even walked me to the restaurants for breakfast while my room was being prepared. Throughout my stay, it was lovely. I really felt cared for. They were helpful with building plans, where to go, what to see, booking reservations, helping and offering to help with bags. They really took care of every aspect. Even surprised me with samples of their in-house chocolatier store and more. Amenities + Rooms: 5/5 I was worried that because I was going in low season, it would be boring around the hotel. I was wrong. From the indoor pools, hot tub, sauna, cold plunge, Technogym, parks, spa, trails and historical aspects around the property, I wanted to stay longer to explore more. Not to mention in the summer months with the scenic outdoor deck and pools. Pros: ✔ The best hotel service I have had to date & very welcoming staff
 ✔ Great restaurants on-site ✔ Spacious rooms for families, couples, business 
 ✔ Top-notch spa & wellness facilities ✔ Roughly 30 minutes from Lisbon / Airport ✔ Close to Sintra and Cascais Potential Downsides
 ✔ Isolated in nature, not really within walking distance of much (stores, outside restaurants) ✔ Car-dependant I actually found that the pictures of this place didn’t do it justice. Would highly recommend to anyone visiting Portugal, anyone who is looking for a very relaxed, nature-filled experience that’s close enough to the city for convenience. It was the only hotel that I have been to as well that felt so connected. Felt like all departments, restaurants and every aspect on-site communicated very well together into a seamless and luxurious hotel experience. I would definitely visit and look forward to staying here again.

The rooms, the grounds and the facilities were all impeccable. The food is also great. But what makes this hotel incredible is the staff. The level of service is unparalleled. The staff is knowledgeable, kind and friendly. My kid forgot his cuddly in the room after we checked out. I called them from the airport and someone from the staff actually drove to the airport to deliver the cuddly to us before our flight. Honestly we couldn’t have asked for a better experience.

Excellent stay at the Ritz-Carlton Penha Longa Resort included spa, massage, golf, in suite dining, and rest and relaxation in their top floor corner executive suite! All the ladies and gentlemen here are top notch, eager to please, and very friendly. Highly recommend! See all our photos TripAdvisor chooses to post... .

I have been going to Penha Longa for 10 consecutive years now and consider it one of the best customer experiences I have ever been able to enjoy. Staff is so kind and helpful, and there has been very limited turnover among the key people, be it at the front desk, the pool spa, the restaurants and last but not least the golf academy and the caddie master team. The same applies to the cleaning ladies, the kind Judite has been greeting me with a smile for years. When my daughter was 7, she said: "please ask Google which is the best hotel in the world, and I am sure this one will pop up first". It is true that the hotel is as fantastic for children as it is for adults. The gym has recently been redesigned with taste and generosity, equipment is extremely complete and of high quality. There is so much more to say, I will finish by saying that Penha Longa is generous towards its guests, which I really appreciate. You can really feel at home here!