Sugar Beach a Viceroy Resort

The location and service are some of the best in the world! We stayed in a 4 bedroom residence, which was out of this world! Everything you need to right there at the resort, no need to ever leave. Honestly, you barely want to leave your residence or villa. Our butler, "Winnie," was the best. Always there when needed, but never intrusive. Only mildly negative comments are that the food is good not exceptional and some areas could use updating. Otherwise, an absolutely perfect stay!

Sugar Beach always exceeds expectations. Hands down, they provide the best service in the Caribbean. A personal Butler is assigned to you with a phone for immediate service. The villa is stocked with all your favorite beverages, including sodas, wine, and the delicious Piton beer. The shuttle service is so fast that you better be ready because they are there seconds after you call. The food has drastically improved over our last 4 visits. The breakfast buffet was included and was wonderful. They have crepes, waffles, eggs, and fruit. The buffet nights are expensive but well worth it. Beach service is a nice lunch option. Afra and William were very attentive and eager to serve. We ordered room service on several evenings and ate by the splash pool. The beach has a locally owned shop by the snorkeling area. Bernita, the owner, will shop and bring you anything you may have forgotten to pack. She has liquor, cigarettes, medicines, and trinkets. The beach has some nice touches, like sunscreen and hydration stations, towels, and plenty of lounge chairs. The beach area is not as exclusive as in years past. The chairs are placed much closer together, and there were people with day passes using the accommodations. The one-bedroom villa has two full baths, a living room area, and a large bedroom. The main bathroom has plenty of space, including a tub, shower, closet, and vanity. The hair dryer is subpar compared to other resorts of this caliber. The deck area is large, with incredible views. Michael and Candy were our Butlers and went above and beyond, making our visit extra special. Sugar Beach has plenty to do. They have snorkeling and Hobie Cats at no extra charge. They also have scuba diving and many excursions. We chose the Sunset Cruise. They picked us up on the beach dock, so there was no time wasted leaving the resort. We love Sugar Beach and will be back soon!

Sugar Beach has the best service and scenery we’ve experienced in the Caribbean. This was our 4th stay at this property and it’s because we haven’t found any place that is comparable. Our butlers, Candy and Michael, were great, and even arranged for us to be able to watch the college football conference championship games from our villa’s patio. That was awesome! All of the staff was very friendly, helpful, and accommodating. William and Afra, our servers at the beach, were particularly awesome. Bernita, the wonderful lady that runs a shop at the Northern end of the beach, is also very friendly and helpful. It wouldn’t be a trip to Sugar Beach without visiting her shop. The property is beautiful and impeccably maintained. However, it is starting to feel like they are trying to maximize all the available space by adding additional beach front bungalows at the edge of the beach and umbrellas between the thatched sun shelters on the beach. As a result, the beach area is starting to feel a bit crowded even if there aren’t many people on it. The Villa, #318, an ocean view, had an incredible view of the bay and beach, and was spacious. Unfortunately, it didn’t have a view of the sunset, but they offer a great sunset cruise from the resort that was fantastic. Finally, the food was great and has gotten better over the years. They have a lot of variety on the menu and it’s all done very well. In the end, it was another great stay at Sugar Beach and we’d definitely return.

This is a summary of my one-day tourist experience. I'm not sure where to start; regrettably, the hotel does not invite day guests; you can use the expensive restaurants and bars, but you can't sit on any beach furniture, despite the fact that there were plenty available, you have to sit in a very small corner on the far right of the beach where the small jetty is. The staff also looks at you adversely, so we ate breakfast, snorkelled, went to the bar for a drink at lunch, and returned on our day trip speed boat that had taken us up Earlier in the morning. The views are great, however the entire hotel was unreasonably pricey to the 5-star hotel we were staying in, and on that premise, we will not be returning.

Sugar Beach, A Viceroy Resort Soufriere My husband and I just returned from an outstanding stay at the Viceroy at Sugar Beach. The resort is beautiful, the food was good, the large fitness center is brand new and the weather was a 10/10. However, the element that sets this resort apart is the entire staff. We experienced a level of service, graciousness and professionalism we have not seen at any other 5 star resort. We stayed in room 302 which was so comfortable. The one thing I wish I had known was to take a water taxi from the airport instead of a car service. The roads are very steep and windy. It was almost an hour from the airport and not a pleasant ride. Big shoutout to Solomon Water Taxi who took us back to the airport. Solomon and his entire staff are wonderful.