The Landing Lake Tahoe Resort & Spa

My wife and I booked a spontaneous 2 night trip, we wanted lake views the ability to bring our dog along for the adventure. The Landing provided the perfect location right on the lake and down the street from Heavenly Village. The dog friendly Van Sickle trail is near by as well as Bijou Dog Park not too far away. We opted for a Lakefront King Room that did not disappoint! We scored 2 amazing sunsets as our balcony was in perfect location to watch the sunset behind the mountains and between the trees, perfect framing! Since we went in February right after a snowstorm it made for epic scenery and the fireplace positioned just inside the balcony door was a perfect setting to sit back and enjoy the warmth as we gazed out to the snowy backdrop. The staff were very welcoming, accommodating, and kind. We will definitely be back!

We came to celebrate our 20th wedding anniversary and had an amazing time! From making the reservation, to checking in, to our room, the hot tub, private beach, and HH at Jimmy’s on site it was the best time and experience!!!! Felt so relaxing and the view from our balcony was breathtaking!!

From the beginning our experience at the Landing has been bad. I will return and give a more detail review. But in short. We paid top dollar for second rate service. Ladies up at front desk are lazy and need to be fired. They have not made sure lobby is cleaned of empty classes etc. Complimentary hot chocolate was out regularly while the front desk sat around and did nothing. Multiple things that i will not continue addressing. Drivers of shuttles rocked and were doing more to maintain the lobby than the lobby staff. Multiple small issues with room that just added up and coupled with lazy staff just totally ruined our experience. Value not in the price paid

I came to this hotel with my weddings rings and am leaving without them. The hotel was not helpful at all in regards to this. I went to the spa for a massage. Left my rings in the locker. Came back about 20 mins later and my rings were gone. House keeping had come in as I was the last spa of the day and the rings were gone. I had to report to the police my rings stolen. The hotel refused to help me. Alexa at the front desk told me they couldn’t even contact a manager about the situation right away and that I would have to wait til 10-2pm the following day to speak to a manager. No one cared to help me there. Not one person. Never got a contact from the spa manager. $30k worth of jewelry stolen from this hotel. WE WILL NOT BE BACK AND WILL BE TAKING OUR BUSINESS ELSEWHERE. This hotel really showed their true colors this time around. It has completely fallen off. Service tie terrible. The restaurant service was the worst I have ever experienced. We asked to sit at a sunny table and the blonde waitress fought with us about sitting at the table and how there wasn’t any sun at the table we were picking. Pushing away our business. Didn’t even want us to come and eat there. Didn’t want to work. Extremely ignorant to our entire family. The rooms were Very dirty run down smelly clogged drains. We had to transfer rooms due to the shower drain being completely clogged and the maintenance guy brought a toilet plunger to clear the shower drain. We asked them not to use a plunger bc it looked dirty. They still used the plunger and made our entire room smell. Very unprofessional. Tons of construction going on. Our car was covered in saw dust completely every morning from the contractors sawing on balcony’s above the EV CHARGERS. We were kicked out of our parking spot on multiple occasions and refused charge by outside contractors and we are paying to stay there qnd for parking and even called ahead to make sure they had proper ev chargers for the car. I am extremely disappointed and have never experienced a worse stay in my life. I am grateful for our health but wow, do not trust this place. Take your money elsewhere.

My friend and I wanted to go somewhere neither of us had been to celebrate our retirements (of course we are too young at heart to retire) - We chose The Landing after viewing many places on-line. From the moment we arrived, we were met with friendly staff - that was only the beginning!! For the complete 5 day stay, we felt like everyone at the resort treated us special , (we even felt like the valet driver, Jason, was our personal chauffer) and we had a great stay at a beautiful location! Thanks to everyone at The Landing Lake Tahoe.