Park Hyatt St. Kitts Christophe Harbour

In general, this was a Park Hyatt that felt like a Grand Hyatt. Nothing terrible-- it just wasn't the right level of luxury for the brand or price. Room was dated and lacked basic amenities like a robe or slippers, or an umbrella for all of the rainy days. Park Hyatts usually do better in the rooms with things like a pillow menu or at least including bath salts for the tubs-- but nothing like that here. Decor was too coastal and not modern like the park hyatts around the world- could really use a renovation. Service was great by some including the bar and pool staff, but others (especially ladies at breakfast) were very dismissive and looked annoyed to be working there or talking to the guests. The VAT + service charge at the spa makes things 30-40% more expensive and those massages all ended with less time than promised. And the service charge doesn't even go to the masseuse, so you have to pay 300+ for a 200 massage for 50 minutes that was actually 45 minutes. Recommend to remove the group service charge on a service where the full tip is expected for a masseuse, and do not short-change the massage if the masseuse arrives late. In general, the experience needs to be elevated if they want to charge bigger park hyatt prices. Or just downgrade the branding to Grand Hyatt and we would arrive with lower expectations.

This is an absolutely stunning property, it is clean, gorgeous, great kids activities and so peaceful and relaxing!

The location was absolutely stunning!! The rooms were updated and gorgeous, the spa was amazing. However, the staff don't seem to be paid enough because they were not very happy to be there. Maybe a change in upper management or something? The food was sub par at best. The drinks were what you'd expect from Sandals. For the food and drink quality alone, I wouldn't go back. The island was beautiful and so was the location of the hotel.

The facility was well kept. Two big pools and beautiful beach. Water was wonderful and calm Food at all 3 restaurants on site were excellent.

Probably the best managed hotel in the Caribbean: impeccable gardens, well appointed and kept rooms and outstanding food. Staff was super friendly. The resort offers two huge pools and plenty of lounge chairs. It never felt crowded. My wife and I have visited several hotels in the area and this one is the best managed one.