Corinthia Hotel St. Petersburg

This magnificent 5 star hotel is directly situated on the Nevsky Prospect, St. Petersburg’s principal and majestic road, close to all the main attractions. The hotel offers all the luxuries one has come to expect from the world famous Corinthia brand. We were upgraded to Executive class by the very kind and helpful Natalia, the Reservations Manager. This was a game changer and we felt so pampered. Thank you very much! St. Petersburg is indeed the Venice of the North and so worthy of a visit in anybody’s lifetime - and what better place to stay than the luxurious Corinthia Hotel.

I have spent for 2 days in July in this hotel. It is not my first time, I have been here a few years ago and I liked it then. Location is great, in the middle of Nevsky, quite close to Railway station as well as Rubinstein street, which is full of nice bars and restaurants. The air conditioner in the room was not blowing cold, but on the contrary warm and the room temperature was 28C. I called the technicians first night, they came and did not do anything. They Tried the alternatives from the switch, as I have done before, and said they will come tomorrow again. No one showed up, and I spent 2 terrible humid nights in the room. The person next to me during the check out was complaining for the same thing so apparently this is a common theme. Another not so pleasant experience was on the check out. They could not figure out half an hour how to charge my room the minibar expenses, and reverse from the deposit I paid during the check in. Finally they said they cannot figure out so they will try to do remotely. I cannot blame the young girls at the reception, they were interns or students apparently, and they were really struggling to help. They were discussing with a Senior Manager from the back office and coming back and trying to help, and going back for more advice. This mysterious person never showed up and tried to help. I think this is a management problem rather than a people problem. I don’t think I will be back in the short term, until management figure out their issues, in investing in the people and hotel facilities.

I have stayed in this hotel 5-8July. About room similar 3even I can say small bath, small beds (twinsbed room 448 maybe king-size bigger I am not sure) room amenities are all you will find. *Bed small * Bath small Furniture old * Maintainance need HOUSEKEEPING 7 out of 10 FB food quality is not high. Hushbrown was cold, eggs also cold even became hard to eat options are a lot

This was a bad experience for our family. We started our stay on a terrible note. First off, the receptionist kept us waiting for over an hour. Then, they had to charge us extra for a roll-away bed for my ten year old son. Later, we had to pay extra for our son's breakfast because the policy wasn't clear. We clearly stated on our VIP reservation that we had a 10 year-old son. The staff had us get a refund, but still, I would sincerely not recommend this hotel to any world-travelers.

I had the most amazing stopover in Corinthia St Petersburg. What I like the most about my stay were: 1. Smooth check in (around 5 min) 2. Complimentary late check out 3. Complimentary sweets 4. Cozy room with everything I needed 5. Super friendly staff 6. Beautifully decorated lobby 7. Booking experience with Ms Vladlena. Huge thanks to her for prompt assistance booking the room and answering all my questions.