Pineapple Beach Club - All Inclusive

The resort staff were extremely friendly. The pools and areas are well kept. Lots to do during the day. Although i was hoping for more authentic entertainment at night. We were disappointed that they were singing American music and not any Antiguan music. The restaurants all have great food, just wish all things on the menu were available. The pelican snack area did not have sweet potato fries and grilled yellow tail for the full 10 days we were there. It would be nice to have the pool areas open later than 6:30pm. Paying for wifi $24/day) I expected to have good wifi however there were many areas that there was no service such as the fitness area, some pool areas, etc. Wish there was a hot tub on site for chilly nights, etc. the fitness area needs some updating on equipment but overall is ok. The cafe is wonderful! Treats and coffee are yummy! The jewelry store on the property is nice. Decent prices andPhylis is wonderful to deal with. The shop on the property could be a little more reasonably priced. Overall the resort is great and we would definitely go back.

This was our fifth visit to the Pineapple, the last one happened a week before everything was shut down for Covid. A few things have changed, they added the coffee shop which is amazing. Restaurants: The restaurants have been renovated, and the reception area was also improved. You can go over to the Verandah for dinner or a day pass which is a huge plus. We took advantage of this a couple of times since we were there for 14 days. The lobster thermidor is fantastic! We had it 3 times when we were there. The restaurants are good we didn't get tired of them and we were there for 14 days. Nicole at the buffet was always smiling. The lady who madethe omelets was amazing. We ate dinner once off the property at Catherine's Cafe. I highly recommend it. The only issue I had at the restaurants were other guests, some having loud facetime phone calls with people or someone actually playing music on their iphone. In both instances other guests told them to stop. Also sometimes the breakfast buffet service was hit or miss. Once they forgot to come by with water and coffee completely. Beach: The beach is beautiful, it was very windy when we were there but it was still very nice. Any seaweed was cleaned in the morning. Always chairs available. In the past they used to play volleyball at 4:00 and we missed that. Someone used to come around with a volleyball and ask people to play. Rooms; The rooms still need a bit of work. The fact that we paid an extra 400$ for the week for cleaning is ridiculous since they only do it every other day. Sometimes it was done very poorly and we tipped every single time. We were in 213 and the water pressure was like a trickle. One day it didn't work at all and we had to have a shower in the courtesy room. We complained but it was never really fixed. They did give us a dinner at Nicole's for our trouble which was nice. All in all we did have a good time, it's a beautiful place. We also rescued a puppy :) We would like to go back again but it is very expensive. They need to work on the extra charges..

Lets talk about the good. The beach is amazing. Clear water no seaweed no waves. Excellent snorkling if you go to the right of the resort. The place is small and has a nice feel. A bit dated but nice and clean. The staff is top notch. The coffee shop is great. The rooms are nice size and clean. The food, so this was a bit Jekyl and Hyde. The first couple days it was good. The last few just ok. The Ala Carte spots are tough to get into. They dont take res. till 48 hours before. They fill up quick. The buffett was good but the same choices every day. Some odd ones. Like Mexican day they had Leg Of Lamb. Where is the Carne asada? We left the property one night for lobster and it was great the next night we paid 40 extra then 15 extra for lobster at the steakhouse. It was not even close to what we had off site. We traveled with a couple that had food allergies. If you are Gluten Free it was tough. I fault the chef for this. You cant serve the same thing over and over. But for an all inclusive the food was good for the most part. Its a low key spot. The gym is good. Pickleball courts are great. The staff is really what makes this place great. They are always there for you. What ever you need. The grounds are beautiful. I really cant say anything negative. As per usual you have the old folk that get up at 4 in the morning to claim there spots but there where always great spots availible.

Everything was perfect! The room was tidy and clean and came w a mini fridge and coffee maker, the beds were king size and comfy. The beach with the palms scattered about provided shade when desired. The beach was constantly monitored for empty cocktail glasses and plentiful beach chaises were re-arranged every evening. The sound of the waves 24/7 was magical and so peaceful. The staff was so friendly and accommodating. The snorkeling was great RIGHT THERE(they have all the equipment)! and we also enjoyed a hobie cat sail w "super Mario"! You could also go out on your own. There were kayaks, too. There were large floating rings w tight netting across the bottom anchored in about 3 feet of water to relax and sunbath on. They thought of everything!! The food and drinks were all fantastic and the fun and chill atmosphere was the best we could have asked for! It was one of the best vacations we've ever taken!

I'll start with positives, the beach was lovely, good cocktails, the food was tasty and the rooms were clean and spacious. The new coffee shop is also a plus. I would highly recommend the beachfront rooms due to location and view. Now the negatives. Expect to be charged £5 per person, per night in tourist tax. That's £100 for a 10 night stay. They also charge a service fee of £24 per room. That's £240 for 10 nights. So £340 additional costs. This is for cleaning and WiFi. The WiFi is patchy and the rooms are cleaned every other day. This is extortionate and unreasonable. We also found that unless you tip every staff member highly, for each drink and meal, you will receive poor service from the majority of staff. That said, the staff in the spa are incredibly friendly and provide an excellent service. There is also a 'war' each morning to grab sun loungers. People were out on the beach reserving them as early as 5:30am. Ridiculous. On the whole we had a lovely time, but I would not choose this hotel again, given the choice. I just don't think it's value for money.