Skamania Lodge

Great location. Food is overpriced, and service is adequate at best. Bathrooms are out of date and shower felt cheap (and the showerhead was horrible) even in a suite. The lodge is beautiful and the lodge staff (other than the Cascade Restaurant) are kind and accomodating. Given that it has a lot to offer in the way of atmosphere and surroundings, I would expect a better dining options (both high end and better grab and go / snacks) and I would expect the rooms to get regular refreshes.

We stayed at Skamania Lodge for a wedding in April, and while the lodge itself is located in a beautiful location with nice facilities, the overall stay was extremely inconsistent and very frustrating. Some of the staff were wonderful - in particular the front desk/check-in staff at the lodge, the servers in the main Cascade dining room, and the activities staff for the ropes course and axe throwing at Skamania Adventures. However, some of the hostesses at the Cascade dining room were very rude, and it was abundantly clear there was a huge lack of organization and communication between different departments across the lodge. We'd often get told by one department to contact another department for help with something, only to be told to go back to the original department for help. Many times, some of the staff also did not know what was going on at the lodge, and did not seem interested in helping us. Even with key cards, one member in our group got a blank white key card whereas another member in our group (staying in the same room) got a wristband key card. The lack of attention in these small hospitality details makes me question the overall professionalism and capabilities across the board, and gives me pause with trusting staff with larger, more complex events or stays.

The facilities, buildings, rooms, and grounds are all very beautiful - the setting cannot be beat! Customer service was also very, very good here! Such kind people ~ helpful and happy! I struggled a bit with the conference food choices (that could have been more on the agency that set it up?), not enough protein for some people, some food was not very warm, and we encountered curdled cream two days in a row :( But the plated dinners were delicious and the desserts were right-sized and fun! I loved there enough to buy a gift card for my daughter and her new husband to spend their first anniversary there, so clearly the food hiccups during the conference that I was there for did not dampen my enjoyment of the experience, nor discourage me from sending others there to enjoy disc golf, hiking trails, the hot tub, and the amazing views!

Great experience, friendly and attentive staff. Clean and peaceful getaway. This is my 6th time here, mainly for work conference and once with my wife and kids for just a family weekend getaway. It is always a great experience with beautiful views.

We stayed just one night but wished we had more time at Skamania on a PNW vacation from Chicago. The property was absolutely stunning and the pool/hot tub was a favorite for our whole family. Couldn’t recommend highly enough!