Kwa Maritane Bush Lodge

this is a four star establishment and has very good facilities and what is needed is to upgrade the staff from both the reception, to the conferencing, to the dining room, and room service to operate at the registered level

The lodge is situated in a beutiful place and location is very convenient if you want to do a self-drive at the park. Unfortunately the room was not well maintained and certainly not worth four stars. We booked an executive suite to have some additional luxury for our stay. In the first night, after game drive and dinner we went to room only to find out that there were insects in our beds. We called housekeeping immediately and very moody lady came to change our sheets. No apologies from her part. She confirmed that the insects drop down from the (tatched) roof. In few minutes the beds were crawling the insects again. We backed our stuff and went to reception to ask for help. I overheard the receptionist say to his collegue that "they are still dropping there" which indicated that they knew there is a problem! We were offered another room from the same building but downstairs - without tatched roof. As soon as we inspected the beds there was a dead spider in the sheets. Also, there were some other (dead) beetles on the floor. Not to mention the stains on the sheets. Clearly the room has not been maintained well. As it was midnight already we did not have a choise but stay for the night. This was certainly not the kind of Valentine's day we were looking for at the four star hotel. We had unfortunately booked two nights stay but we tried to stay out of the room as much as possible. I gave feedback when we checked out and the lady in the reception just said she will pass this information on to the manager. While driving back home I got a call from manager (?) but the network was bad and I got the impression that he will also look into what happened. Never heard from him since. All in all, it was a very expensive mistake to stay at this lodge; very big disappointment.

What an incredible experience. The facilities, the staff, the game drives, the game we saw, EVERYTHING was simply amazing. Thank you

This was my 7th stay at Kwa Maritane and it didn’t disappoint. The property itself is beautiful with well maintained gardens and clean swimming pools. The self catering chalets are well maintained and clean and contain everything you need. The staff are all extremely pleasant and friendly. The icing on the cake is of course the animals who come to visit the watering hole and who provide the best kind of entertainment. I can’t recommend Kwa Maritane enough!!

Always a great experience. Such a nice place to visit with some great R&R and escapism. I would recommend without a doubt. Sad that the dining room is overpriced for locals.