Shangri-La Hotel Sydney

Sydney, Australia

9 Luxury
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About the Hotel

Perfectly located between the Opera House and the Harbour Bridge in the historic Rocks area of Sydney, Shangri-La Hotel Sydney enjoys a commanding position on Sydney's spectacular waterfront. Each of the elegantly appointed rooms and suites offer views that stretch across the harbour to the Pacific Ocean and west to the Blue Mountains, while dining experiences within the hotel are rich and varied ranging from award-winning Japanese cuisine at Unkai to exquisite Australian delicacies at The Rocks Teppanyaki.

Location

Shangri-La Hotel Sydney
176 Cumberland Street, The Rocks
Sydney, Australia 2000

Nearest Airport: SYD

Features and Amenities

Reviews for Shangri-La Hotel Sydney

Best High Tea Experience!

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We had a wonderful experience at Altitude for an exceptional high tea! The food and unlimited bubbles were delicious. The view was beautiful, and we were greeted warmly by the staff. We had excellent service from Mandy and Madeleine. Mandy especially, went out of her way to ensure sure we were happy and having a good time, which we definitely did! We look forward to returning with our family and friends, to share this special experience! Thank you!

Mveljanovski - Sydney, Australia


Outstanding Service and Memorable Stay

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Our stay at Sydney Shangri-La was unforgettable, thanks to the outstanding service. Jocelyn Lee and Chelsea at reception provided warm hospitality and seamless check-in. Jocelyn went above and beyond, arranging a beautiful setup for our special celebration and ensuring a smooth check-out. Chanel and Mymy from reservations perfectly arranged a room that suited our needs, adding to our comfort and enjoyment. Their professionalism and attention to detail made this visit a highlight of our travels. Highly recommended, and I look forward to returning!

Traveler38096161245


Always our home away from home.

TripAdvisor Traveler Review Rating Reviewed 3 days ago

We love staying here and know what to expect after frequenting this hotel for over twenty years. The rooms are luxuriously appointed, and we enjoy the views of the Sydney Harbour Bridge and the Sydney Opera House. This is our come-to-place when we wish to be spoiled, or have an event to attend in the city. We highly recommend the Horizon Suites and the Horizon Club on floor 30.

Poodlesrulehere - Gwandalan, Australia


Good

TripAdvisor Traveler Review Rating Reviewed 5 days ago

Overall the stay was pleasant. Staff was courteous. The room was neat and clean. Location of the hotel is also good. It is at walkable distance from Sydney Opera and from Central Business District. However, there was lack of Vegetarian food, which should be increased.

Pratul Dev S


Needs to be better and just might be on your visit.

TripAdvisor Traveler Review Rating Reviewed 6 days ago

The stay got off to a bad start with check-in well below par for a Shangri-la, which was a real shame because the experience everywhere else was generally very good. The rooms are large, comfortable and generally well maintained. The beds are world class. It's a great location, especially if you're new to Sydney. Room make-up was on the late side after 3pm and the TV was broken on arrival (needing a maintenance visit). I wouldn't expect any of our issues at the price point. Thank you to the manager Rob for promptly addressing the issues we had and your fantastic communication.

John P - Byron Bay


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