Sofitel Sydney Wentworth

Stayed at this hotel for 4 nights with 2 friends. We felt welcomed from the time we arrived until we left with Jina being with us both times. Fabulous location, spotless rooms, and the friendly staff at Bar Tilda serving great food and drinks. My previous stays were before the refurb and now it’s even better.

The hotel has instituted a large bank of self check in terminals that cause large bottle necks of guests who require assistance with points, loyalty program upgrades and confirmation of options from guest service staff. It felt clumsy from a premium property. Otherwise the experience was excellent, bar and restaurant was great, but coming in and out of the property was painful and coloured the experience

No humans to help you do anything check was average queue was huge for a human, we were left to our own devices to find everything

My husband and I stayed here for three nights, and it was just okay. The room was not meant for two people. The way it was set up, there was barely room enough for one. The room was a good size, but it was poorly set up with furniture that was unnecessary. The bathroom was very small, and the size of the vanity was laughable. The was barely enough room for our toothbrushes. Under the bedside tables were motion-sensor lights. As soon as your foot hit the floor getting out of bed, they came on. Once back in bed, they turned off in after few minutes. We appreciated that, but they were so bright they lit up the room. I'd recommend using lower-wattage light bulbs. One the plus side, the bed and pillows were very comfortable. The breakfast buffet was excellent, and they even offered made-to-order omelets. Bottom line: from the reviews I read, I expected better.

Excellent location, close to both the shopping and the gorgeous waterfront which sets Sydney apart. Also within meters of some the best restaurants Sydney has to offer...We had Club access and it was the best decision we made, a comfortable place to linger over breakfast reconnecting with family, enjoy drinks and canapés before heading out to the city. The staff at the Club were excellent, hospitable and keen to assist in any way. The rooms and beds are super comfortable, clean and well appointed. We did miss the use of a pool but I hear the Gym, spa is almost ready in the near future.