Palais de Chine

Okay, so I'm not usually one for fancy hotels, but the Palais de Chine in Taipei completely blew me away. It's like stepping into a palace, but with all the modern comforts you could want.The only thing that could be better? Maybe a bit more variety in the activities offered by the hotel. But honestly, with the city right at your doorstep, you're not going to be stuck for things to do. It's definitely a blow the budget, but if you're looking for a memorable stay in Taipei, this is the place to be.

A fantastic hotel. The location is great, with easy access to Taipei main station and the MRT. Plenty of shopping malls and food options nearby. Paying extra to stay on the executive floor is worth it. The rooms are spacious and very well equipped, with great attention to detail, and clear quality in all the fixtures. Le Salon (exec lounge) is spacious ad comfortable, and very well decorated. Staff are attentive, polite and always helpful. I'll definitely stay here again

Stayed at this hotel for 3 nights. Service was acceptable although there was a slight hiccup in that the receptionist serving us told me that I need to pay for 1 night’s stay as I did not check in the day before. I told her that I had made full payment to Agoda already and showed her the proof on my Agoda app. I further explained that I was affected by the typhoon and was not able to get mobile data coverage to write an email about being affected by the typhoon. Eventually, this issue was no longer brought up when we checked out. As for the room, the lighting was on the dimmer side and it will suit those who like a romantic kind of stay. A very big minus point was the power sockets. There were zero power sockets beside our bed! All the power sockets were on the far-most edge of the table that even a 2m longer cable is not able to reach to our bedside. A plus point is that there is an extensive pillow menu to choose from. So if you are not able to sleep with their original fluffy pillows, you can call to request for some other style of pillows. Their room is also very spacious. Another plus point is the location. It’s just opposite the Taiwan Main Station where their HSR station is. But do take note that it takes around 5 mins more walking to reach the metro station.

Arrogant and unfriendly staff. They block off 2000TWD per day on your booking as a "deposit" and say will be refunded within 2 weeks. Why 2 weeks? Once it is confirmed there is no extras on the last day should be refunded immediately. Anyway ours took 2 months!! Many emails went unanswered. Finally answered t h at they had lost our receipt. Very unprofessional and unnecessary

The hotel location is excellent since it is near the Main Taipei train station and many shopping malls around. The staffs are very polite and attentive. Lucy, the customer relations manager was very helpful in helping us booking our dinner reservations and answered any questions that we had while staying at the hotel. Ren from the bell desk was super nice and helpful in getting our bags from our room to our pickup van on the day of our departure. The hotel was a little dark and room needed humidifier since it had high humidity in Taipei. Overall was a nice experience staying at Palais De Chine.