Regent Taipei

I stayed for 4 nights in their Premium room (with a balcony). The room was very spacious and luxurious, with a large bathroom and a separate walk-in robe/ dressing area. There was also a cozy day bed near the balcony where you can laze around. The hotel is within a 5 minute walk from Zhongshan station and shopping malls. Zhongshan station has great connections to all the key sights in Taipei and Taiwan's High Spped Rail (located within the Taipei Main Station). I also tried their spa, which was good, but the times indicated in their services menu included 30 minutes of shower/ steam. I found this a bit odd. Overall, it was a very pleasant and comfortable stay.

Here’s a letter praising Charles from the hotel concierge team for his excellent I am writing to express my heartfelt appreciation for the outstanding service provided by Charles from the concierge department during my recent stay at Regent Taipei Before departing for the airport, my frd realized that he had left his phone in a taxi. This could have turned into a stressful situation, but Charles acted swiftly and efficiently. He immediately contacted the taxi company on my friend behalf and helped coordinate the return of his phone. His professionalism and dedication were truly commendable. Thanks to Charles’s prompt actions, my frd was able to retrieve his phone in time to catch our flight without any additional worries. His exceptional service not only saved my frd from potential complications but also made our overall experience at your hotel memorable. Please extend our gratitude to Charles for his exemplary assistance. It is employees like him who enhance the reputation of Regent Tai Pei and ensure guests feel valued and supported. Thank you once again for your wonderful hospitality. I look forward to our next visit. Warm regards, Crystal (852)

Seems to prioritize non-guests over staying guests... There is no real pedestrian entrance, must walk through middle of parking lot, or the basement. The lobby is filled with so-called luxury shops and seemingly is constantly crowded. Our room overlooked a pile of dirt, see picture. Windows do not open at all. Cleaning staff tried to avoid cleaning the room by leaving it untouched all day, and showing up five minutes after we returned in late afternoon asking if the room needed cleaning. On the whole, pretty much as expected with IHG. Would put Regent below many hotels in this city that cost half or 1/3.

We like activities in the hotel we stay- there is a professionally run gymnasium with classes like yoga (beginners for me)- Pilates (beginners again) and time to play table tennis - Al first class teachers . The breakfast that is complimentary has all the international foods The room - good house cleaning service - this is an A grade hotel to stay

I stayed at the Regent during Christmas time. The hotel was quite busy, but the location is perfect—close to the MRT, shops, and restaurants. The rooms were large, quiet, and the bed was super comfortable. Jack checked me in and was incredibly friendly and a great communicator. He went above and beyond to help me book a dinner at Robin's Grill, even during the busy Christmas season when every restaurant was fully booked. Jack patiently called each one and eventually secured a reservation for me. I checked in around 7 p.m., exhausted and hungry after a long flight, and didn’t want to go out looking for food. The wagyu steak at Robin's was absolutely delicious. Thanks to Jack, my stay was wonderful. I will definitely come back for my next trip to Taipei. Great accommodation, excellent food, and, most importantly, amazing staff!