JW Marriott Tampa Water Street

Great! Very clean and modern and new. Lobby is nice and hotel is centrally located and very close to Amalie Arena. Coffee shop crew is so welcoming and kind each morning. Good food options on site and nearby. Great place to stay when in the Tampa area.

I stayed at this hotel for six days, and I must say, the experience was delightful. The bed sheets were spotless, and the room service was exceptional. By the time we returned each day, everything was perfectly arranged—even my clothes were folded, and the room was kept in perfect order. The room itself had a stunning view, and just a 3-minute walk from the hotel, there's a beautiful park where you can enjoy a peaceful stroll. In terms of cleanliness, fresh towels, and breakfast quality, this hotel exceeded my expectations. Additionally, it's conveniently located near some excellent restaurants, making dining out very easy. The Wi-Fi speed was also satisfactory, which was a great bonus. I highly recommend this hotel for its cleanliness, attentive service, and convenient location!

Beautiful hotel!! Starting at check in, service was amazing. Staff was consistently utilizing my name and took service to the next level. Everything was explained and offered so polite and professionally. Each day the hotel offers a free cocktail tasting which we stopped by "Six" to enjoy a Mai Tai after checking in. Everything was so clean in the lobby and common areas. When we got to the room, it was stunning. Perfectly clean and fresh. The bed was so comfortable and I really felt at home. We did not experience the dining options as we had dinner preplanned elsewhere. We did have a glass of wine and the welcome cocktail at Six. The hotel offered at least 3 dining choices, which there is a lobby bar and breakfast restaurant on the 1st floor and a rooftop bar as well. I wish we had more time to enjoy the rooftop bar, but will have to make that a stop another time. We departed in the morning and stopped for coffee at their cafe. Of course, everything is expensive as it was $20 for 2 coffee. But overall, enjoyed everything the hotel has to offer. Even at departure, valet service was amazing, offering to hold my suit while waiting for the car to be pulled up. Highly recommend staying here! Side note: Valet service is only offered, if you'd like to self park you have to use a local city garage. Take advantage of the welcome amenities/drinks included in the resort fee. There is a bridge to walk across to the Marriott hotel if you'd like to have additional dining options and amenities. Lots of walkable things to do in the area and its less than 10-min to Davis Island.

Highly recommend this coffee market. I’d like to credit your employee Jason for taking care of me and my wife. His service and attitude are exceptional. I come to here regularly for coffee and Jason, Ben and Elizabeth are wonderful hosts. I will always come back.

Rooms are generally well-appointed and clean, pool area is extremely crowded and does not deserve the term sun deck. That said, JW Marriott double-charged me ($53.75) for parking for the one day that I stayed at the hotel. The phone number that I was told to call sent me to what I would surmise was a call center located inside a chicken coop. I was competing with the chickens and at least one rooster to get my point across to the operator. He said that he would send a notice to the hotel. Nothing happened for 12 days; when I called back again, I was then told that they had sent me an email (untrue) from the comptroller, noting that I had NOT been double-charged. A waste of my time, and frankly insulting to send customers from what should be a luxury brand to such comical call centers, where nothing is resolved. I have since called my credit card to rightfully disputing the duplicate charge, which is what I suggest all Marriott customers do instead of navigating their ridiculous system.