Tarrytown House Estate on the Hudson

I stayed at Tarrytown House Estate with my mother this past weekend, and our experience was made truly special by Briana at the front desk. She was exceptionally warm and welcoming, going above and beyond to ensure we felt comfortable and cared for. She even remembered personal details—like the fact that we were celebrating my mom’s birthday—which made our stay feel even more thoughtful and personalized. From allowing us to check in early to sharing a memorable conversation upon checkout, Briana’s kindness and attentiveness stood out. While I rated the rooms 4 stars due to the bathrooms not being updated (despite the rest of the room being renovated), the overall stay was a 5-star experience because of Briana’s outstanding service. Tarrytown House Estate is truly lucky to have her!

This is my 3rd stay at this venue in 3 months and I will be back. Why? The people, the venue, the gym, the view, the gorgeous trees and comical birds and the proximity to all things Hudson Valley and close to NYC and the train. In particular, Ordalina and her team run the BEST experience for Guest Relations. The best. The warm, kind apprach that is patient and extremely accomodating is tremendous. Truly a wonderful experience. Keep us the great work Ordalina and thank you, as always, for you help. Love, Karen Bertoli

The housekeeping was the worst I have experienced in all my hotel stays and I have traveled globally extensively! Moreover, I have stayed at Tarrytown House Estate before both for business and personal events, I was disappointed at how the standards have dropped! The worst of it all is when I discovered bedbugs in my room which was so devastating as I was recovering from a major surgery and had taken refuge in the hotel while my own home was under renovation, therefore I had booked a long-stay! I did not realize I was exposed to bedbugs until a week after and it was the worst experience that was made worse by the management’s very dismissive attitude towards the situation! I had to check out immediately and urgently take precautions to prevent any risk of the bedbugs getting into my clothing, belongings and luggage! All this while I was dry challenged physically and with no assistance from the hotel! To date I have not received any response to my complaint in regards to the issue! I would definitely not recommend the Tarrytown House Estate to any one who is concerned about cleanliness and service!

No hot water in shower. Handle came off. Engineer required 15 minutes to fix it. Plus, don’t check in at night. You have to drive in the dark to a path in snow. Bring your own bag across the frozen ground. Then up the stairs. Only good news is that the bed is very nice.

Excellent service and accommodations. It’s a beautiful setting. The room was clean and comfortable. The staff went out of their way to make our stay perfect, especially Dante at the front desk. We would recommend Tarrytown to anyone who visits this area.