Indura Beach & Golf Resort, Curio Collection by Hilton

The service at the restaurant was extremely poor. We waited over an hour just to be attended to, and when I approached a waiter for assistance, he showed complete indifference. It’s clear that the restaurant is understaffed, and unfortunately, the management does not seem interested in addressing this issue. This is not the first time we have complained about the service, yet no improvements have been made. I hope they take these concerns seriously and make the necessary changes to enhance the dining experience.

From our first to last step in this beautiful resort we were amazed and constantly greeted with genuine smiles and service above and beyond expectations. The staff from the front desk and reservations (Alix, Indira, Angie), bellman Sanky to the restaurant (Rosibel and Genesis). Even the groundskeepers and maids were genuinely glad to have us at their resort. Our rooms were large, well appointed and comfortable all framed by a beautiful seaside setting.

I'm a Hilton member and I visited the hotel restaurant based on recommendations. I must say the food was delicious. We had a excellent waiter by the name of Richard Martinez, he was very professional and attentive. I would go back just to be served by him. As for the hotel itself it's beautiful but I will try to reserve a room on my next trip. Thank you.

We randomly chose this resort for a week escape. We had a loose idea of what we wanted to do for the week but we boarded the plane with the plan of “go with the flow”. For planning/preparing nothing in advance, our week away was seamless. The staff were phenomenal. From the front desk, to the restaurants, to cleaning crew- top notch. We interacted most with Indira and she has set the bar so high for future resorts. She listened to what we would say or merely mention and make recommendations. She remembered what we had scheduled since we had seen her last and asked about our experience. Everything about our interactions with her were genuine and sincere. You know she is doing something right when you enjoy going up to the lobby just to chat with her. She made us feel right at home. When Indira was off, we often interacted with Angie and while our interactions with her were far less, the service we received was the same. The resort is as beautiful as pictured, if not more so. 10/10 would recommend!

Indura has the best staff - from front desk and bell boy, to waiters, grounds keepers and maids. You can tell they all care deeply about their guests stay. Even during the “off-season” you can expect a relaxing stay with all of the amenities and activities at your fingertips. A special shoutout to the perro who follows the guests around, (providing a real sense of security and symbolizes the essence of the wholesomeness this resort boasts), what a cutie. Last but not least, the golf course and spa are world-class. Be sure to spend a morning or afternoon “resetting” from life back home.