Conrad Tokyo

Amazing facilities and service. Staff always ready to assist and willing to arrange with any special requests. Rooms a well appointed, spacious with beautiful views. Just a short distance and walk to Ginza where you can find pretty much anything you need or want to shop for.

The Conrad is a beautiful hotel near some gardens in Tokyo. As stated in previous reviews, the lobby is located on the 28th floor of building. The rooms offer great views and and our suite was spotless. The employees are extremely welcoming and helpful with anything you need. Breakfast was awesome but can be very busy. Unfortunately we could hear train noise-even on the higher upper floors. The trains do quit running though from around midnight to 5 am. We felt that the location was very convenient. Thank you Conrad for your hospitality!

Wow! We loved loved loved the hotel. Beautiful property, the best location, large rooms. Everything top notch. Breakfast is amazing and highly recommend. Lounge is very nice and comfortable although we didn’t use much. We had some challenges that were attended immediately by Linda. Linda took great care of us and made a huge difference. Her level of service is outstanding and we would like to thank her for the personal care. Highly recommend hotel and experience.

We stayed for three days in a "City View" room, and had breakfast each morning. The good: High class hotel. Lovely materials used. Very comfortable large room - cleaned to a high standard. (The size of the room felt luxurious in Tokyo) Fantastic feeling of calm, and staff are helpful. We liked the location. Easy metro to Haneda airport; easy walk to Ginza. Concierge Desk was helpful, particularly for restaurant reservations. Room for improvement: The "City View" rooms suffer from train noise. The breakfast is poor. LOng life orange juice, and poor range of bread. Also, the manager at breakfast needs to be replaced. He caused unnecessary delays. We arrived at opening time (6.30) wanting a quick breakfast before departing at 6.50. However, we ended up not having a hot drink, as it took too long. Unacceptable for a top hotel that charges top prices.

Stayed six nights and rally enjoyed the hotel, the first room was facing the city and I found the noise from the (elevated) subway disturbing, the staff was really helpful and immediately found me another room, facing the bay, that was quieter.  The room was modern, large, and quiet.  They have a pool that is great for swimming (and opens early) and a modern gym.  Breakfast in the main restaurant was great but too crowded for me, even early morning you have to queue; therefore I opted for the breakfast in the club lounge where there are less choice but still more than enough (including a Delicious lobster omelette).  The lounge is split into two parts, one has great views. The choices for the cocktail hour are nice and varied.  I was a little unsure about the location of the hotel, to move around the city, but it turned out great, there is a huge train station in walking distance (above and underground) that has a stop for several metro lines. It is also in walking distance of the shops and Ginza.  The staff was very friendly and helpful, I would definitely return.