Four Seasons Hotel Tokyo at Marunouchi

The entire experience here was amazing. The staff were excellent. We really enjoyed it. Excellent breakfast as well is not to be missed. Would recommend this hotel to anyone and I would definitely go back. If you want to go to the famous restaurant you would need to book in advance - we couldn’t get in but the concierge booked us a fantastic alternative option that was itself amazing.

Excellent hotel to beginning your stay in Tokyo. The staff is attentive, thoughtful of needs especially if it is your first time in Japan, and centered on customer service. The hotel is not as new or modern but the service is unmatched. The location is outstanding being next to the train station and in the middle of Ginza. I would definitely stay here again!

We had the pleasure of staying at the Four Seasons Marunouchi for six nights last week, during the beautiful cherry blossom season in Tokyo. We had an incredible time at the hotel -- the entire staff was so welcoming, understanding, warm and accommodating. The location of the hotel is ideal -- so close to Tokyo Station and so easy to get to all the other neighborhoods. Both my children (ages 4 and 7) were treated like princesses, and everyone working at the hotel went out of their way to help them and make all of us feel at home. They even brought special treats and gifts for both of my girls because it was my daughter's birthday during our stay. We couldn't ask for a more beautiful experience. My husband and I also had the pleasure of dining at Sezanne, which was truly a one-of-a-kind meal and the best service we have had at any Michelin starred restaurant around the world. Can't recommend Four Seasons Marunouchi enough - and special thanks to Keigo for his help in making reservations and his kindness throughout our trip.

The Four Seasons Marunouchi was really perfect for our needs. It’s only a 2 minute walk from Tokyo Station so perfect when traveling by long distance train. It’s easily walkable to many tourist attractions and relatively central for the rest of the city. The rooms are dated but very spacious and the public spaces including the restaurant are very nice. The service was extraordinarily good and the front desk and concierge team were so helpful in providing some great recommendations and reservations for our family. We would not hesitate in staying here again.

What an actual dump. Where do i start. First, although we had a reservation we confirmed 3 times. Then they tried to down size due to availability when we arrived, surprise! . Then their rooms were gross. Seriously. Dirty on the edges, skin flakes everywhere. Also power grid - no usb c chargers - run out to 7/11 ladies and get the actual chargers no other hotel in Tokyo requires but here you do! Also everything is old and slimy. Have fun! Never again. Stay at the Edition, we should have gone back,