Four Seasons Hotel Tokyo at Marunouchi

My wife has cancer. Prior to our arrival, I contacted the extraordinary concierge team to facilitate everything possible to make my wife’s stay as comfortable and enjoyable as possible. Every staff member went out of their way to make us feel welcome, appreciated, and yes, loved. They created a memorable, wonderful experience for us that we will cherish forever.

Four Seasons never disappoints! And this Four Seasons hotel was amazing! Recently stayed here for five nights, and from the front desk to the concierge to the breakfast every morning in the restaurant to room service, the service provided from each and every member of the staff was impeccable. The location was also great, just a few minutes walk to Tokyo Station.

We had a wonderful experience overall in Tokyo from the people, culture, food, and activities for kids. During this vacation we travelled to Kyoto, Tokyo, and Seoul and stayed at different hotels at similar price points as the Four Seasons. Our trip to Seoul was a last-minute decision and decided to fly there and back from Tokyo. We selected the Four Seasons because it was near the Tokyo Station and figured we can spend our last day in Ginza, shopping, and trying restaurants at the Tokyo Station. To our surprise, the Four Seasons at Maranouchi and staff exceeded expectations. Although the technology in our suite appeared to be outdated, everything worked, the suite was well-appointed, service, and cleanliness was beyond exceptional. Although our plans were to explore the city one more time, we decided to spend our last night in our suite enjoying the view, amenities and room service. The following day, we asked for directions to a restaurant and the bellman walked us to the restaurant and ensured we were clear on how to get back to the hotel. Thank you to the staff for making our last night and day so memorable and special!

It was our first time in Tokyo and what an amazing experience. The staff was unbelievable. The location cannot be beat - you are central at Tokyo station, literally steps away and able to get onto all the transportation very easily. Walking distance to the amazing Tokyo station, Imperial Gardens, Ginza shopping area and the fish market. We also walked to the Dome attractions with the roller coaster. The staff is amazing at this hotel - the best we had in all four hotels we stayed at in Japan with Four Seasons and that says a lot because the other hotels were amazing too. Olivia was unbelievable. She set up multiple tours for us, helped of pick up tickets on the bullet train to Kyoto, made wonderful suggestions for restaurants and even helped us with booking the four seasons in Kyoto and Osaka. Without a doubt, Olivia went above and beyond our expectations. Quentin was also fabulous. He works the dining services was warm and friendly, and had great recommendations for activities and even set up a meeting in Kyoto with multi generation shop owner who show us a very authentic Japanese process for producing ginger products. Will be back to the wonderful city of Tokyo and will stay at this adult Seasons.

If your looking for a taste of North America in Tokyo , then have a drink and order some familiar food here. We had fries a burger , and appies that we recognized at the bar and it outstanding … They also have a creative drink menu . All served in four seasons style and great service . Yes it’s pricey , but it was so worth it .