Four Seasons Hotel Tokyo at Otemachi

We don't know anyone who did not like staying at FS Otemachi. Brilliant, very enjoyable and great time there. Room Service was the highlight - spotlessly cleaned everywhere, very attentive to details, towels were changed multiple times a day, special amenities for the child, a welcome snack tray with sweets. And the view - just wow. Waking up and seeing Mt Fuji every morning was mesmerising. At night the lights brought out a different Tokyo, all thanks to huge windows. I'd like to mention Francesco from the Spa team who went above and beyond, making our stay amazing and easy with a child - thank you. And Maria from the Bar team - she was an amazing hostess with great knowledge of cocktails and a pleasant conversationalist.

We spent a week in this hotel and had the most amazing experience. The level of service was outstanding and even though it’s very stylish and chic, it’s also very family friendly. Our 4 year old had a great time being chef helper for a bit and staff attentiveness and personal touch was second to none. We were also impressed with the room service as they managed to tidy the room (put the slippers next to bed, replace water bottles, tidy any clothes lying around, etc.) few times a day without being intrusive. The pool in this hotel is breathtakingly beautiful. If you do stay there, don’t miss a swim - wonderful experience. The bar is also a must. The service was memorable and the cocktails were the best I’ve ever had. If we ever come back to Tokyo, I don’t think I’d want to stay anywhere else - the views in this hotel is something you don’t easily forget.

We stayed as a family in a 1 br overlooking the park. Lobby area was beautiful, grand yet cosy at the same time. Enjoyed the spa and had excellent massages. The breakfast was the highlight as it was overflowing with so many options. We like to stretch out this time for family discussions and enjoyed many lattes. Our room had many amenities and staff was lovely. If in Tokyo again would consider this hotel. Only negative was location didn’t allow us to walk to destinations so every time we wanted to venture out had to arrange transportation. Highly recommend.

This hotel was great. The staff is super nice and attentive . The breakfast is a must I wouldn’t miss it and I think it’s the best in Tokyo. Don’t miss the gym and the yoga class (I think the teachers name was kamsi - great class) the juice post is great. Also the pajamas they give you in the room are super comfortable. Muse, Jonna, and one more person helped us a lot. Also the tour guide they recommended Aiko was SO nice.

Lovely stay at the Four Seasons Hotel Tokyo at Otemachi. Greatly appreciate Alvin’s greeting and the festive setup in the room with an expansive view of the gardens surrounding the Imperial Palace. The dining options were terrific, with Ramesh and Albert both going above and beyond to treat us with care. VIRTÙ specifically is an excellent social space. Meant to dine at est, but our friends had plans elsewhere, so I’ll have to give it a go next time. The spa is well laid out, and the treatment room for my massage had one of the best views I’ve ever seen in a treatment room. Concierge staff are good, despite a small mixup about the availability of a reservation. Pool and gym are both top notch, as are the baths. Greatly appreciate the kind sendoff and arrangement for a swift taxi. Alvin and Uday should be proud of their team and they have my thanks for an excellent stay.