Grand Hyatt Tokyo

Excellent as Always. Probably have stayed 20+ times in the last 20 years and I would rank this establishment as one of the best in Tokyo (value for money) and quality of staff and food & beverage choice. My preferred hotel in Tokyo. Will be back.

My wife and I stayed at the GH Tokyo 1/7-1/12 and loved every moment of our stay. When our taxi pulled up to the hotel I was greeted, and the gentlemen inquired my last name, and confirmed my first name immediately without referencing my reservation yet. I was impressed. The staff was so helpful and patient; the concierge was invaluable and assisted securing last minute reservations. She was also equipped with a good knowledge of the city with a plethora of recommendations and alternatives for us. The room was spacious and the hotel amenities were great. We had a view with Mount Fuji in the distance. My wife loved to use the spa and onsen. Club access to the Grand Club was great, breakfast had a lot of options Western and Japanese. Afternoon tea, and evening drinks are offered as well. Location was convenient, the hotel being minutes from the Hibiya line and little longer of a walk to the Chiyoda line. Lots of shops and dining close by as well. I would stay here again in a heartbeat and my wife is already considering coming back at the end of the year.

Lovely hotel, we had a conference in the building and the professionalism, facilities and staff were great. Quality of the food was a notable high point, and we tried a number of restaurants - my favorites were the Oak Room and the Maduro lounge.

Staff provide great service to make guests feel like they have an elevated experience. Overall you feel well taken care of while you are away from home. The staff truly go above and beyond to make you feel welcome. Very family friendly for kids of all ages, all staff speak English very well.

This lovely property is well maintained and beautiful. The rooms are generous in size for Japan. The beds and pillows are very comfortable. There was no noise from other rooms. I super enjoyed the full bath with bath salts. The lounge was also lovely with exceptional service and very high quality food. The hotel is connected to a mall that has a lot of premium stores, a wonderful museum, a cinema. You can also go to the 53rd floor for a view of Tokyo. I would recommend highly.