Mandarin Oriental Tokyo

The hotel is modern and luxuriously furnished. It overlooks the Mount Fuji and spectacular Tokyo skyscrape. It was an anniversary trip so the hotel prepared a little surprise. For the restaurants, the breakfast at Kshiki has great variety and with good quality. Mandarin Bar is a must-visit. Have a sip of the signature cocktails and enjoy the amazing night view. The bar staff Zack is professional and always has smile.

The team makes us feel at home. No request is too big, from asking for recommendations from the concierge before arrival all the way to departure. The room is very spacious and well equipped and maintained. The hotel is at a good location. Breakfast is excellent.

Where do I start? Never have I felt so welcomed and the attention to detail. This property is exceptional with their customer service and truly go above and beyond. Christine and her staff were fantastic and then their is the most amazing food I've ever had. The pizza bar! Omg that was the best experience. I would honestly never stay anywhere else. A 20 out of 10!

This is our third stay at MOTYO. Between Ritz where we usually stayed and MO, MO is our preferred hotel now. Though we are tempted to try other new hotels, the great service at MO continued to draw us back. The service is excellent and surpassed all my expectation. Any issues is resolved quickly and they are very responsive to feedback. My compliment especially to Shigano Shibuya san the front desk manager for his warm reception throughout the stay. When I feedback to him about the original room assigned to us was blocked by buildings, he proactively reached out to change our room even though the check in desk told us earlier that there were no other room in the category available. All the service staff were excellent from front desk to the concierge who helped us with our restaurants booking to the staff at the first level who helped us with taxis and airport transfer. Thank you for the hospitality. So far we have not been disappointed with the MOs around the world. We hope to be back.

Wonderful Stay at MO, from the moment I arrived, the staff was incredibly welcoming and attentive and every detail of my stay was perfect. The room was spacious, spotless with mountain Fuji view. What stood out the most was the excellent customer service at reception. The staff went above and beyond to accommodate my requests and make me feel at home. I highly recommend this hotel to anyone looking for a perfect getaway. I will definitely be returning for my next visit.