The Okura Tokyo

My room was very nice but the hotel is a rather joyless hotel for business folks. The fact that the cabbie dropped me off three blocks downhill from the hotel just underscored how it is in a labarynth of offices and embassies with very few things of interest to do.

From a service point of view one of the best hotels I‘ve ever been to. The precession, attention to detail and the 1st class service is overwhelming. We had a nice corner room on the 30 floor. The concierge booked the restaurants and a private guide for us. Everything in this hotel was just perfect.

It feels like Las Vegas . On the positive- very lovely and upscale rooms plus a massive gym with outstanding workout and spa facilities . On the not so positive side -other than above not very special- the food is average to below average and the concierge makes reservations at restaurants where I have to assume they get a commission. Their recommendation was at a terrible restaurant where somehow the restaurant provided a “special” menu- basically doubled the prices for us (and the food was awful). The hotel did not resolve at all. As a large conference / wedding hotel the lines for taxis can be painfully long, the breakfast is chaotic , and views are ok.

The Okura, Tokyo, is an outstanding hotel with excellent service and accommodations. The staff is attentive. Our room was spacious with a large bathroom. The bed was extremely comfortable. There were connections for streaming devices to the television, which was welcome. Our room was on a corner of a high floor and we had a clear view of Mt. Fuji. A completely wonderful experience overall.

This is the most beautiful hotel we have ever stayed at. The architecture, the simplicity, the views, the design of our room, the art—all of it was immaculate. What a luxurious experience. Giant comfy bed, loved the iPad that controlled the lights, shades, and air in the room. Turndown service was lovely. Bathroom amenities were highest quality. The staff treated us like we were special guests, and even though at times my husband and I were dressed kind of dumpy (this hotel is CHIC!). The customer service is top notch and the staff so genuine. The location is out of the way from the things we wanted to do during our four day stay. It’s on top of a big hill so expect lots of walking and you’ll need to take the train or taxis. The business district is very quiet. We found the big breakfast buffet downstairs to be chaotic, mostly due to some pushy tourists. But the breakfast at the Club Lounge was more manageable. I did not want to leave and could live at this hotel!!