Royal Park Hotel The Shiodome, Tokyo

Wonderful hotel. Happy to recommend. Staff were amazing, helping us book trips or showing us which subway journey to take. So much to see and do. Breakfast selection you could not ask for more. It was special and nice start to a busy day. Good room Everywhere very clean. Soft towels. Good bed , sheets and soft white towels. Musical kettle when boiled made us laugh. Tokyo is a great city. We went at cherry blossom time and amazing blossom everywhere and beautiful scent.

For a 4 star hotel, this place is awful. The rooms are so small you can barely walk through. There is no sort of room service. The breakfast service is mediocre. Their massage service is in room only, where the room is too small to even do it in. Stay away from this place there are much better hotels.

Excellent hotel and staff. Traditional Japanese attention to detail and service, impeccably clean and quiet. Service is excellent, rooms are beautiful, wonderful breakfast that mixes traditional Japanese with some American. Excellent location near the Shimbashi train station making it easy to use local transportation. Will stay here the next time we visit Tokyo.

The hotel as a whole is very good and staff friendly and in general very efficient. Housekeeping is excellent. However the bar timings and service leaves a lot to be desired. It all depends on who is in charge of the bar area that night. The bar closes at 22:00. However if you are a large group of people it class when you want. As a couple one night we were urged to leave at 22:00 . However on another night a large group of gentlemen were served at the bar well after 22:00. It seems it’s one rule for some and a different rule for others. Why is this? It seems a different manager bends to the masses. But a couple - get them out! This let down the hotel, as 22:00 closing of a Bar after a meal is not the average in Tokyo’s best hotels. Maybe The Park Royal doesn’t want to be a best hotel? I mentioned this to the person who gave us the bill and asked for the manger to speak to us about it, but he didn’t, Now whether the manager did not want to speak to me about this or the staff member was frightened of raising this with the manager is very concerning for the ambience of the area. It needs addressed!!

Location is fabulous for Ginza shopping, amazing restaurants, and 7-Elevens for their fresh fruit smoothies. The beautiful lady that checked us in early was so wonderful. It was my birthday and part of the club member and I was so impressed at how well they took care of us and really appreciated it. We had an all night flight and it was serendipitous to be able to go get into bed. The breakfast was lovely except you can only get two eggs and at the buffet there’s only really runny runny scrambled eggs. It’s not really cooked and they wouldn’t make them well done for me so I had a hard time with trying to get more protein. It would be nice if they could be more flexible with Having more well-done cooked eggs. Everyone there was so kind highly recommend this hotel for your Tokyo stay