Andaz Tokyo Toranomon Hills

Really loved the Andaz Tokyo - great location right by the metro and walkable to sights and shopping/restaurants, well-appointed rooms with amazing views, terrific spa, attentive service and good food - breakfast was especially well done with a mix of Japanese and western options.

The hotel is wonderful. Service is top notch! Our room is spacious and clean and the views of the city both day time and night time from our window are magnificent. Happy hour is fun with complimentary drinks and snacks. We loved our stay at Andaz Tokyo.

I had an incredible stay at this hotel! The first thing that blew me away was the stunning high-altitude view. From the room, I could see the whole city, with twinkling lights at night and breathtaking sunrises in the morning. It was like having a private observatory. The front desk and concierge were super enthusiastic and helpful. They greeted me with big smiles and went out of their way to assist with everything, from arranging transportation to giving local tips. The location is also fantastic – right in the heart of the city, within walking distance to major attractions, restaurants, and shopping centers. It made exploring so convenient. Overall, this hotel exceeded my expectations in every way.

We had the most amazing time at Andaz. The super quick check-in was superb. It was so nice to just walk in the hotel and go straight up to the room. The condition of the hotel was fantastic. It felt brand new and well-maintained. The concierge service via email was incredible. I felt completely satisfied that they would answer my queries in a sufficient manner. It would be nice if there was some sort of WhatsApp or direct messaging chat, however, sometimes items and points can get lost. But this is by far the best concierge service I’ve ever experienced. The food is spectacular. However, the portions were a little bit on the smaller side. I usually stay at the Four Seasons, but could not get in because we booked too late. I’m very glad that we booked the Andaz and will no longer stay at Four Seasons since Andaz excels well above, Shuhei Was very attentive, very helpful, and would ensure that anything was needed was attended to. It was nice to have someone we could rely on for the things we needed during our 10 day stay in Tokyo. We cannot wait to come back!

Holy smokes!! This hotel knocked out socks off!! One of our favorite hotels to date!! The staff went above and beyond for every need, even before you know you needed it!! The breakfast spread was to die for! The staff would notice if you forgot a spoon for the little yogurt and would put a spoon on your plate for you as you were walking around the buffet. My son loved the avacado toast and they remembered every morning exactly what not to put on it. And how he liked it!! The green juice was delicious! I had a hangnail, went to the front desk to ask if they had clippers and the front desk guy took a cuticle cutter and did it for me. The pillow options were very good, I like a hard pillow and they had exactly that. Seriously if you’re looking at an unforgettable stay in Tokyo. You must book here!! We will be back!!