Bisha Hotel Toronto

There are many hotels in Toronto but nothing like the bisha from the room sizes to the service it’s truly an amazing experience. The hotel manger ~Jonathan Twigg is super accommodating and always goes above and beyond I wouldn’t stay anywhere else thanks to the hotel staff for the 10/10 experience

As someone with a hotel restaurant and culinary degree trained in French Nouvell cuisine and white tabel cloth service in the business for 35 yr, I thought it was impossible to find service at a high level anymore but the staff at the Bisha hotel has proven that incorrect. From the moment we stepped into the lobby we were greeted kindly and with enthusiasm. The front desk was gracious and attentive. The rooms were decorated in a modern chic way but with nodds to some tradition and impeccably maintained and clean even the air vents. It was clear to me that attention to detail at the Bisha is thier culture. The best feature of the room was the heated floors in the bathroom. The rainfall shower was spacious and luxurious. We enjoyed several meals at Kost the restaurant on the 44th floor. Fantastic vibe, delicious food and fantastic views of Toronto. The night scape was particularly impressive. The over the top service experience came when I needed assistance retrieving sales materials from a colleagues room after he had left. When I went to the front desk they were busy but helped me with my problem. The floor manager Erica was asked to help me which she did quickly and professionally. Then she let me know that she was going to put a bottle of wind in my room for when I returned that evening because they felt I had to wait to long to get assistance......what? I didn't feel that way at all they helped me with my problem. Sure enough, when I returned a nice bottle of Pinot Noir was waiting. Talk about going above and beyond! I enjoyed it the following night with room service which was provided by Kost and again delicious. Jacob the front office manager was also so helpful in getting my Bose headphones returned to me after I left them in the room safe. He had given me his card when I check out so I called him when I realized I had left them when I was boarding the plane. Fully expecting to get voicemail he picked up on the 2nd ring and took care of everything. To all the staff at the Bisha well done! I have a new home when I return to Toronto. I look forward to seeing you again. You have elevated service at the Bisha to define the true meaning of gracious hospitality.

The Bisha hotel is absolutely the most stunning and luxurious hotel I have ever stayed in. The service in the best you will ever have and the staff will go out of the way for you. The hotel is stunning, and will truly leave you in complete awe. It is like nothing you have ever seen. The best location, best food and entertainment and just the all around best stay you could ask for.

I had a wonderful stay at Bisha Hotel. My suite, Stella, was spacious and featured a large bathroom with a beautiful bathtub. The thoughtful addition of Eucalyptus and Pink Clay bath salts (made in Canada, by the way!) transformed the bath into a luxurious spa experience. The housekeeping team provided a vase for my yellow roses, so I could have them in the bathroom. Both Doris at reception and Erica from housekeeping went above and beyond to ensure I had a comfortable stay. I especially recommend this hotel to ladies who appreciate elegant design and seek a special experience.

We came from New York for a long weekend in Toronto. Our stay at the Bisha hotel was an integral part of what made our trip so amazing. The staff was professional and kind, ready to accommodate in any way. Doris, Sammy, and the young gentleman in the glasses at the front desk were all fantastic. The atmosphere is unlike any hotel we’ve been. The scent of the lobby, the decor, every detail is accounted for. The French Made cafe is a must. We valeted our rental car and it was kept safe in the best hands. When we find ourselves in Toronto again, we will be staying at the Bisha every single time.