The Ritz-Carlton, Toronto

I can’t say enough about the incredible experience we had at The Ritz-Carlton Toronto for my friend’s bachelorette weekend. From the moment we arrived, the service was exceptional, but it was the Guest Services Supervisor, Indrani Roy, who truly made our stay unforgettable. Indrani went above and beyond in every possible way to ensure that our group of 18 had the most amazing weekend. She took the time to personally coordinate every detail, from arranging special amenities for the bride-to-be to ensuring that all our activities and requests were handled seamlessly. She anticipated our needs before we even asked and made sure the weekend flowed effortlessly, from check-in, to check-out, allowing us to focus on celebrating. The Ritz-Carlton staff, under Indrani’s leadership, made us feel like VIPs throughout our stay. Her attention to detail, warm hospitality, and personal touch transformed what could have been a regular weekend into a luxurious, memorable experience. I highly recommend this hotel for any special occasion, and if you’re lucky enough to work with Indrani, you’re in for a truly exceptional experience. Thank you to the Ritz-Carlton Toronto and Indrani for making this bachelorette weekend one for the books! PS: John on the valet team is one of our favourite humans. From the second I get out of my car, John remembers my face and name, and holds my coffee while I get all my things and settled back into the car on my way out. Coming and going out of the hotel is always a pleasant experience with John and the valet team at the desk out front. Just wanted to give praise to a stellar team all around!

I won't lie, I made the reservation "non-refundable" on a whim to stay walking distance from Rogers Centre for Eras Tour. Flight changed to arrive really late, I was having trouble justifying the $$ and tried to cancel one night. No avail, nope, nada. Decided to suck it up. SOOOO glad I did. It was an absolutely lovely experience. Staff is Canada-kind combined with Ritz-service and it was a dynamic duo. Manny (concierge) is lovely and so helpful. IYKYK, he turned a potentially bad situation into a perfectly lovely trip. I would've loved to have stayed to enjoy more of the amenities, but really a special place. 100% ++

Absolutely wonderful hotel. The staff were phenomenal, particularly in the lounge where they bent over backwards to help us and were incredibly friendly. The food in the lounge was excellent! Hotel is very centrally located and just around the corner from Rogers Center, CIN tower and aquarium.

We arrived as 18 guests for a special Bride-to-be. Some of us women stayed for one night while others stayed for two. Exceptional service with valet parking and food to your door. Top of line shampoo, conditioner and lotion. There are rooms that were semi-shared which made it perfect to hop in and visit friends late at night and in the morning. 5 Stars for 18 classy ladies.

Perfectly situated in the downtown core of Toronto, which provides the perfect location to get to and from all the great spots. But more importantly, the ritz exceeded our expectations in every other way. The rooms were absolutely stunning and very clean. The staff were so accommodating and friendly. Such a beautiful little getaway. Highly recommend