W Toronto

Excellent service from housekeeping, quick warm and delicious room service meals, to the friendly and (full of city tips) concierge service. They all “had my back” no matter what the question. Very responsive, very reactive, always professional and friendly. The rooms were modern and nicely decorated. The reception and hall areas were not was nice ans other W visited but this was not necessary given everything so conveniently located downtown near ICBC, Lululemon, EatALy etc. In the same building there is a metro station, an underground dollar store etc.

The hotel hosted an after party until 2am with a DJ. Unfortunately, we needed to sleep after a long day and the music was unbearably loud. We were not informed before we arrived that the party was happening, or how loud it would be in our room. We will not be returning. Highly recommend that they communicate with guests clearly, and that they keep the main objective of a hotel at top of mind.

Great location and all the amenities I love including an excellent fitness center. Restaurant is terrific with an really nice outdoor area. My room was large and comfortable although I was right above the restaurant which played loud music at night that might bother some people.

Wow! I'm so impressed with the W Toronto! Excellent service at the front desk, concierge, Public House, and Skylight Rooftop Bar. Check in and check out was seamless. Concierge gave us easy to understand directions. Booked the Fabulous King City view room and it was spacious and clean. Room has a table with seating and a bar with bar tools, alcohol and mixers to make your own cocktails. One thing to note is that the bathroom sink is in the room and you step out of the shower into the room so if you're looking for privacy this might not be the perfect room for you. If you need to use the subway, it couldn't be any more convenient. You can access the subway station without going outside the hotel. There are also many restaurants nearby. In the hotel, Skylight Rooftop Bar had a great brunch with live music.

My wife and I were not happy here. If you like complete privacy for all your bathroom needs, do not stay at this hotel. The configuration of our room was as follows: tiny frosted-glass-doored-unlockable cubicle for toilet; somewhat larger separate frosted-glass-doored-unlockable cubicle for shower. And where was the sink and counter? Out in the open, A THIRD OF THE WAY INTO THE ROOM. I have to suspect the designer of the room was an avant-garde European with artistic pretensions totally divorced from considerations of comfort and privacy. What's more? In order to turn the lights off in the room (unnecessarily all shining when you enter), you must first locate and then decipher a hieroglyphic panel near the entrance door. Maddening! I am taking the time to write this review because I feel the hotel must be admonished for allowing such a design to be implemented.