SoHo Metropolitan Hotel

Our hotel was located perfectly for accessing everything. It had a great cafe for breakfast and restaurant for evening meals or drinks. The room was very spacious and had more amenities than most with a nice city view but was quiet. The housekeeping staff always stocked up on what we asked for. The hotel staff were always friendly. Checking in and out was very easy. Concierge went above and beyond as it was my husband's 50th birthday and although I asked for a balloon and prosecco I actually got way more balloons, fancier fizz, a birthday cake and card too. This was an amazing surprise. We would recommend this hotel for your city break.

I had an absolute perfect experience at the SohoHotel Toronto. As I checked in seamlessly with a quick and pleasant process. Additionally Smily, the front desk (such a fitting name btw) surprisingly informed me of a complementary upgrade. Later that evening, the concierge, Khryzz, learning it was my birthday brought up some macaroons and balloons to my room. That was the start of the most perfect solo birthday trip. Krhyzz made me feel so special the whole time. She brought up a list of great restaurant recommendations, gave me a late night burger spot, and always had the brightest smile on her face every-time I saw her! If the resort style bathroom, around the clock cleaning service, indoor pool, and prime location wasn’t event the staff was the icing on the cake! I was doing a solo trip for three nights and safety was very important to me, but I felt at peace and very comfortable knowing there was amazing staff there to support me.

hotel very clean excellent customer service from the time we where greeted by front desk staff and the concierge Xavier went out of his way to take care of all our needs and gave excellent recommendations for recreational activities and completed maps and directions so we would not get lost. He wrote a personal note to my husband and i along with a nice treat we were blown away with every aspect of this hotel. if you want to be treated like royalty this is the place to go. Thank you SOHO for the beautiful memories

Had an excellent stay at this Hotel. A very nice room with all the amenities needed for anyone. :) For us it was an excellent location. A short 2 block, 5 or 6 minute walk to the ball stadium. Also, very reasonable walks to the other places I want to see in downtown Toronto - like the Hockey Hall of Fame. We were treated so well by the front desk and concierge staff. Really felt important. I am a dog owner, and though we couldn't bring our dogs with us there was a dog park a block away. So I got my daily dose of smiling dogs. :) Money well spent. Thank you.

Staff couldn't be better. Requested another room because mine was an adjoining room and I wasn't a fan of that, Nish was so helpful! He upgraded my room at no extra charge since there wasn't any rooms at my level with a soaker tub. Great tub, by the way. Also, Tom was so pleasant to speak with when I called to see if I could check in a bit early. Overall, a great experience. The staff take the hotel to an exceptional level.