St. Regis Toronto

The St. Regis certainly lived up to its reputation as Toronto’s Best Address. Its downtown central location meant the best of the city was just steps away via sidewalk or underground PATH. Its public spaces reflected the brand’s elegance and was complemented by a staff that embodied outstanding hospitality. And while known for having the Toronto’s largest private spaces, our room exceeded expectations with its tall ceilings, expansive windows, and stunning views. The cozy fireplace, heated floors, and beautiful décor created an serene retreat, while the comfortable bed, motorized blackout curtains, and tranquility ensured a restful night’s sleep. And of course, The St. Regis Butler beverage service ensured a perfect start to our morning. We regretted not having planned a longer stay but have already started planning our return to explore this gem's many other amenities and rituals.

This past week was my second time in Toronto. We stayed at the St. Regis hotel on Friday and Saturday. It was phenomenal. When we checked in Ann Nguyen the one who checked us in. She was pretty and very well manner. She said our room was upgraded and ready for us. We requested for check in early, but we didn't think it would be ready when we were there. The room was very nice and spotless. My butler prepared Chocolate dipping strawberries and wrote the welcome note for us. She called in the afternoon and evening to check that we were ok. And asked if we wanted the morning drink before breakfast. We went to 2 restaurants of the hotel, Food was great and service was great as well. When checked out we met Rubin. He helped us for check out. I had Marriott gift cards. He said it was his first time for the gift card payment. But he was very detail oriental and kind to process them for me. Everything went smooth. I came back to the State and let all my friends bout my best experiences here. Thank Rubin and Ann again.

From check in to check out everything was perfect!! Upon check in we were immediately upgraded to a one bedroom suite and not I am not a frequent visitor. The service was ***** in every department. Housekeeping and turn down service impeccable and timely. The front desk and concierge were helpful in all aspects. We met Steven, ass’t food and beverage manager who was friendly and full of great information about local doings and Toronto, in general. On check out, the city was hosting their marathon which made it difficult for us to get to the train station with our luggage. George, one of the door persons personally escorted us with our luggage to the train station and deposited us to the exact location where we needed to be at the station. Without him, we would have been walking in circles about the station. Overall, staying at the St. Regis made our four day getaway super special.

We stayed at the Regis for the fourth time. It’s a lovely place with fantastic staff. Everyone was pleasant and welcoming. The drinks and snacks in the lower lounge were delicious. When we needed our vehicle the service was timely and professional. I will be back over and over. Thank you ☺️

This is an exclusive, beautiful hotel, with enormous rooms. The one area that I hope they can improve upon is that it was a bit noisier than one would expect. Even on the 19th floor and with double-glazed glass, you still get a bit of street noise; it would be ideal if they had some rooms with secondary glazing to block it even more. Additionally, you can hear doors closing from the hallway a bit more than I would expect for a hotel of this caliber; it would be better if they would either invest in doors/trim that block more sound from entering the rooms or installed auto-close mechanisms on the doors that allowed them to close quietly.