The Yorkville Royal Sonesta Hotel Toronto

The location is excellent, and the building is attractive. It is right across from the ROM. I also enjoyed the fitness studio. But the dry sauna in the men's change room was broken. For a hotel of this price, they should be able to keep their amenities functioning!

Ok hotel for business. Spacious rooms compared to the US hotels we had come from, good ammenities and close to downtown. Only let down by the useless lady at the front desk (should have got her name as she clearly needs to be retrained). Our agent had unfortunately and unbeknown to us booked directly through Booking.com and did not check each of our itineraries before sending them to us. Our bad for not checking prior to departure. One of our party was booked for one less night than the rest of us. When we pointed out the error to the front desk they told us the hotel was booked out and the best they could to was put an extra bed into one of our other rooms for the last night. I checked online and there was availability so not sure what the problem was. Had to contact the agent back home and luckily a room miraculously was available by the last night.

Can’t say enough about the Royal Yorkville Sonesta! Our family of 5 enjoyed an exquisite meal experience in their luxurious outdoor dome. It was so magical with amazing food, great cocktails and outstanding service provided by Tomaz, our waiter - he’s a keeper! Can’t wait to come back soon! This is such a hidden gem that needs to be shared and discovered by all! Well done Sonesta!❤️

We stayed here recently for the Taylor Swift concert and were very glad we did. There are several casual restaurants nearby of various ethnicities (we ate at Lovely Noodles and would recommend). The metro is around the corner and very convenient. The hotel staff was very nice and helpful. The lobby was very pretty, the restaurant serving breakfast was very good, and our room was very nice. We also used the pool, which was nice as well (I liked the glass roof). We would stay here again.

Booked for one night, specifically asked for a room away from the elevator. Arrived early, room not ready no problem, stored our bags, they said should be ready at 1:30. Came back at 2:30. Not ready. Waited until 4:00 still not ready so gave us a room right beside the elevator. Terrible service. They made us wait that whole time and knew the room would not be ready.