Grand Hotel des Sablettes Plage

From the moment we walked through the door to the moment we left 3 days later, we were treated amazingly. What a fantastic hotel in a fantastic location. Afternoon sunsets on the private balcony sipping a local rose and nibbling on some local cheese. thanks for the stay hotel team!

This is in general OK hotel with the perfect location, however at certain moments it is so below Hilton standards (to which it is affiliated) that it is even questionable why it was picked up by Hilton managers. I've stayed in many Hiltons and in many countries and that was probably one of the worst ever stays. The personnel is totally unfriendly and in general treat you without respect- especially if you don't speak French. I've noticed that the attitude to French-speaking people is much better. The service sometimes is horrible, the first morning at the breakfast I politely notified a person who is in charge of tables allocation and that I would appreciate a short introduction like what is available etc., but was completely ignored. On some days we had to chase waiters for cutlery as it was not on the tables. I asked the guy to bring us cutlery (4 pax) and he brought it only to me. There are too many (again not very friendly waiters) but still there is a chaos - certain food items are absent for long time, they try to take your plate all the time, not enough glasses for drinks, etc, etc, etc. There is an option to sit outside but it becomes quickly annoying as for whatever reason they keep the door shut and it becomes hard to walk back and forth to get some food, especially for kids. Funnily enough in the evenings they keep this door open. Bizarrely to get to the beach you have to walk through this restaurant as there is no other way - I didn't care but people having their dinners looked suprised:-) The food is in general ok although some options are pretty limited. But the main issue the service - after observing such an attitude we decided not to spend our money for dinners there and luckily there are quite a few nice options nearby. The other thing that really pissed me off is that they do not allow kids below 16 to the heated indoor pool and only to outside (which is cold). On the website it says that kids are not allowed to spa (which I thought is fine as for me normally spa is massages, sauna, etc), but here for whatever reason the indoor pool is the spa and the outdoor is suddenly is not - had to argue about this with a spa assistant but her English was quite poor. Tried to get in touch with the manager but they ignored my request. So quite kids-unfriendly hotel I'd say. Also the descriptions on the website are misleading, for example do not make the same mistake I did booking the junior suite which they claim Jardin (Garden) suite as it just faces the parking. Also there are plenty of pigeons who live on the roof and balconies, so be not surprised to find their poop on your balcony. What I really liked is the cleaning ladies - always cheerful, always helpful. And once again, the location is superb, the hotel is right on the beach and it is not the main touristic destination, so it is not overcrowded. So in conclusion, if not to think of it as Hilton hotel it is quite ok, but honestly it is not worth the money (at least in the high season), so find a better place to stay

For some time I had been attracted by this property - excellent reviews, wonderful location and ample hints of luxury. Driving back from a conference in Italy finally gave me the opportunity to book a couple of nights, including also my family. From the moment we arrived, this hotel stood out as a delightful and perfect choice at every level. It is not the easiest to find as you drive through the suburban sprawl of La Seyne-sur-Mer. But once there, this gem opens up as a real oasis of elegant professionalism and stress-free indulgence. From our initial arrival we were impressed by the elegant surroundings, gardens and tranquility. The welcome was warm and effusive. Every detail was covered with calm and helpfulness. A welcoming coffee and drinks added to the pampering - as did a surprise upgrade to a large suite. The hotel and its amazing staff continued to delight at every step. The room was spacious and airy. The views over the sea (we were on a beautiful beach) were sublime. The beds and facilities top-notch. The hotel restaurant serves breakfast (a sumptuous feast of exceptional range and quality) and also acts as the evening restaurant. It is beautifully constructed around wonderful plants and ferns and palms that bestow a tropical sense of wonder. Evening meals were excellent, although the menu is a tad limited. Cooking is of a high level, the service supremely assured. The hotel has a lovely pool, sunbathing patio and a really nice spa. Allin all, a place to indulge without ever leaving the building! Nearby is a sister restaurant (not open at the time of our visit) and La Seyne itself is well-served by many excellent restaurants, cafés and seaside walks. The beach is excellent and there are many fine excursions if youu wish to explore the region. We really did not want to leave - we even extended our stay by an extra day. This is a marvellous hotel, with exceptionally high standards of service. We all loved this experience and have vowed to come back. And that includes an energetic little girl of two and a half who was more than happy to make herself at home! France at its best - a truly remarkable hotel experience.

Beautiful views and location. Customer service is great. The inside of the hotel is impeccable. Don’t be fooled by the condition of the exterior. We almost drove away thinking the place was abandoned. It is extremely overgrown and needs a good landscape cleanup. But once inside, we were very pleased.

Hilton tells me, that I have checked in at Hiltons over One Thousand times and I have to say, only a handful of Hiltons are anywhere as nice as this hotel. If this hotel was in a better location (the location is super safe) you would pay twice or three times the price. It takes a good 15 mins off the main highway and you need a map or good GPS. This is a poor man super expensive top of the line Hilton, without the $$$$$. If you want to feel like the rich and famous, stay here. One added point, I have never seen a clearing staff work this hard, they must replace the rugs every year and repaint the hallways I guess.