The Ritz-Carlton, Tysons Corner

No problems or issues. Check in was a little slow but the people at the front desk take time to make sure we are treated as their first priority. They take time to make sure all our questions are answered and go over what we will receive. Titanium members get a 30.00 credit which off sets any restaurant charges or snacks eaten in the room. The bed was amazingly comfortable. Room was clean. There were no slippers in my room but when I said something to the housecleaning staff, they took care of my request immediately. Everyone had a smile on their face and I felt appreciated. Aura at the front desk could not have been more helpful. She was competent and kind. She made us feel welcome which adds to an enjoyable stay.

Disappointing and below par for the Ritz! As a Titanium Elite Bonvoy, and celebrating our anniversary, we requested an upgrade months ahead, but nothing- just a high floor. Room and bath so outdated, water standing in the tub, mold and cracked grout, yet paying $45 for two bowls of oatmeal and coffee! There is absolutely no acknowledgement of elite benefits, except for a few extra points. Suites are beautiful and updated, but all other rooms old and outdated, squeaky doors, small and awful bath-you will notice that they do not show pictures of their bathrooms on their website- for good reason. Using many points and still paying over $300 for a 3 night stay, in an outdated room- will never do this again at Tyson’s Corner property. Ritz has the worst elite amenities of any Bonvoy, but usually don’t mind if it’s a nice property. I would advise you book the updated Marriott nearby and not amenities, modern showers and great breakfast.

Another lovely hotel for Dec 23-24th. Excellent personal service, friendly staff, delicious breakfast (the best iced tea). Loved the Diptique bath products and the comfortable room. As usual, my only complaint is shower water pressure, but that is typical in a hotel of this size. I highly recommend! Check out Founding Farmers restaurant next door. Close to great shopping too. easy access of the highway and easy to drive into the district.

Used to visit this Ritz Carlton frequently. Less and less, as the quality has become less and less. Was told because a Marriott Property now. Whatever the reason. The difference in quality is all but tangible. My friends, all concur with this opinion, as to extended family members.

Hotel has change for the worst. Staff poorly trained and with lack interest on quality of service. Rooms not on best condition, noise beds, movement sensors in shower room !! Non functioning electrical devices…etc etc. This is NOT the Ritz Carlton of 3 or 4 years ago. They have drop the ball and the standard. Not worth the price.