Hospes Palau de la Mar

Super hotel, really well-placed for visiting the local sites and just beside the Turia Gardens. We easily walked into central Valencia and through the gardens to the City of Arts and Sciences. We had a large comfy room with a huge bathroom on the ground floor by the outside dining area. It felt a bit dark and smelt a little musty when we first arrived but it was fine. The hotel breakfast was one of the nicest I have had for years, with a wide range of delicious things, including fresh orange juice and scrambled egg cooked to order. Staff were charming and helpful. My husband and I had very nice spa treatments but the water in the small indoor pool needed better cleaning/filtering as there seemed to be a large amount of debris (!) floating around in the illuminated water.

This property has a 5 star rating, but is badly in need of renovation. There is a run down feeling throughout, dirty or damaged upholstery & rugs in common areas & in our room. This hotel represents itself as a Marriott member through Design Hotels, yet they have decided not to offer certain benefits under the Bonvoy program, such as complementary breakfast & upgrade. As a Titanium member, it was very disappointing to learn this at check in, & we received neither benefit as a result of our loyalty. This "opting out" by the property should have been made clear at the time of booking. The hotel has also chosen not to use the Marriott app, for example for check in & messaging, which was inconvenient. Other negatives were: Old, worn towels & bathrobes, lumpy mattresses. Positives: Housekeeping, location & several helpful front desk employees, but not all. This hotel was disappointing & a poor value.

Wonderful stay for Valencia Marathon 2024. The staff were so friendly and kind, the breakfast was great, and the room was very clean and luxurious with a great view. I highly recommend. Excellent location for marathon as well. Thank you Palau de la Mar!

The hotel is in a great location about a 10 minute walk from the town centre . The room was very comfortable. We had a large bath and walk in shower . The breakfast was excellent. The staff were so helpful . The spa is very nice .We had it to ourselves .

The staff were friendly and helpful from the outset and, remained so. The hotel is a beautiful venue, breakfast time worked well and love the fact that the breakfast times were adjusted for the half marathon on the Sunday. Room (310) a little bit small but nicely done. We will be back!