Fairmont Pacific Rim

I arrived several hours before check-in but the woman behind the counter was happy to let me have a room – which was much appreciated after a cross-country flight. As a Gold Accor member I was a bit disappointed that I didn't get the advertised upgrade but the room was clean, spacious and packed with the amenities you expect from a luxury hotel (including a welcome bar of dark chocolate). The complimentary welcome drinks in the lobby bar were very good and, surprisingly, served with a smile. (I say surprisingly because the bar staff at other Fairmont properties I've stayed at have had "attitude" or been downright unpleasant.) I was able to get a good sleep every night because the room was quiet. (There was some minor construction noise from one of the floors above me but it was limited to daytime.) Housekeeping and turn-down was top-notch! I left a "thank you" note with the daily tip and each time I returned to find a note of appreciation from the housekeeper. A nice touch. Self-parking in the underground garage was convenient and simple and the café on the ground floor was very welcome in the mornings when I didn't feel like venturing out in the cold. On Valentine's Day, I found a decadent chocolate/marshmallow heart waiting for me in my room. I was booked to stay five nights but an incoming snow storm back home forced me to change my flight plan so I had to check-out after three nights. As I drove away, I was actually a little sad to be leaving a hotel where I was made to feel so at home.

Amazing service, beautiful hotel, highly recommend 👌 Food is excellent at the Botanist. Very convenient location with shuttle to any areas close to the hotel, so no need to bring your vehicle. Comfort and quality it's top notch! Book with confidence!

Beautiful hotel with great staff!! Bed was fantastic! Room is very high tech and pretty decent size! The lobby area is quite the scene always something going on with Live music! Celebrities, NHLers about. Was my wife’s bday and our anniversary (same week) they delivered a little chocolate cake on the house! Nice touch. The outdoor pool is heated! My wife used the spa said service was great but not totally worth paying for access for a day pass. Small sauna could really hold 2 people comfortably - only complaint. Regardless would highly recommend this hotel for a luxurious stay!! One of the swankiest hotels in Canada!

Love the location and the staff at this hotel. Beautiful rooms with gorgeous views and so well appointed.

Great hotel in Downtown Vancouver - fantastic views towards the harbour and North Vancouver (but also some nice city views for rooms on the other side), stylish design with some striking features, very good restaurants, excellent service, well appointed large and comfortable rooms... Only drawback in my view is that the swimming pool (and surrounding area) is small for an hotel that size (expect it to be crowded in good weather) - and also in the shade at the end of the afternoon.