Fairmont Hotel Vancouver

We have been making this trip annually for nearly a decade and we always stay at a Fairmont Hotel, known for their quality, comfort, and great service. The service team are incredible people, always friendly and helpful. I will note that we've been spoiled by the Pacific Rim as that hotel is next level, however we have always been more than happy staying at the Hotel Vancouver, adorn by Gucci, Dior, and other high end stores for perusing, and great food offerings at Notch8, this trip is noticeably different. The health and fitness facilities are closed for renovations (ok great they are updating) but instead of offering vouchers for one of the other area Fairmont hotels (there are a few), they give you passes for the YWCA (thanks but no thanks, this is not an equivalent for the price point). Notch8, a great bar and restaurant with live music at night and beautiful decor, stopped offering their iconic breakfast buffet and replaced it with a simple alacart menu of your typical americana breakfast, eggs Benedict options, standard carb options, and a few misc side items. Nothing near their former offerings and delicacies, and not really customizable. I am also still waiting for the nespresso pods for my in-room coffee maker (yes I asked for them). I actually had to go out and buy my own sleeve from the Nespresso store! Overall I am very sad to say this has been a big miss for us this stay and if you are staying in the area in the next few months (pre-tourist season) I would recommend a different Fairmont hotel. Not to mention they were also hosting a conference it would seem and the patrons felt the need to roam the halls at 3am making a ton of noise. There is a reason (we found) that the hotel is only at 30% capacity right now and its palatable. Recommendations to the hotel, if you are updating the hotel, make the bathrooms bigger. There is no way to share that space with 2 people and there is plenty of space in the room to expand.

Booked 2 nights in a king suite. Living room and bedroom were big but bathroom was absolutely tiny with one small sink and a tiny shower. TV did not work in bedroom and the window shades were missing. Shower pressure was very low. Pool was open but hot tub and spa were all closed and out of action. Check in staff was nice (Diana) but the young ladies hosting the only bar and restaurant on the lobby level were rude and full of attitude. They clearly have no training in customer service. The biggest downside of this hotel is that it feels like Piccadilly Circus with the public everywhere in the hotel, so there is no sense of exclusivity especially when you are paying an arm and a leg to stay in a suite. Next time we visit Vancouver we will stay at the Wedgwood Hotel a block away — smaller boutique hotel that is drenched in luxury, opulence and high end spaces for the same price. Check it out and give Fairmont a pass.

It was an incredible experience staying here for my birthday with my daughters. We were treated like queens 😉 The hotel is magical; the staff and the amenities, especially the gold level experience are incredible. Thank you so much for being amazing and helping my family and I to create such an amazing memories.

This place didn’t disappoint, it was a great stay. Everything was well maintained and clean, I’ll be staying there again. All the staff were really nice and helpful. I got there too late to try out the bar, next time. It also has great location to everything.

As I write this with the bed lamp on and my phone plugged into the nearby power bar I wonder how much updating a room built 85 years ago requires to make it 2025 worthy? As I gaze across the room at the smallish TV that actually fits perfectly in the wall space, I remember the TVs in a Courtyard are much bigger, but then again all Courtyards look alike, they certainly don’t look like this Grand old Dame exquisitely dressed and decorated in her Holiday finest. That’s why you stay at the Hotel Vancouver. Truth be told I mainly booked the Fairmont (owned by Canadian Pacific) to secure a table at Notch8 for High Tea and that was a joyous occasion. (Still hopeful the Dickens brunch eventually returns) Over the years I’ve learned you seldom remember the room rare, but you remember your stay. So if you want a historic stay - stay here! And check out the Gargoyles guarding this place!